Protect Your Revenue with Upfront Deposits and No-Show Fees
SchedulingKit's Deposits & Cancellation Fees feature lets you require a financial commitment at the time of booking.
Set a deposit amount, fixed or percentage, for each service type, collected via Stripe at checkout. Define your cancellation policy: full refund if cancelled 48 hours before, deposit forfeited if cancelled within 24 hours, and an additional no-show fee if the client doesn't appear. Clients see the policy clearly before booking, setting expectations upfront. For service businesses that lose revenue to late cancellations and no-shows, deposits dramatically improve attendance rates. Businesses using deposits report 40–60% fewer no-shows compared to free booking. The system handles refund processing, fee collection, and receipt generation automatically.
Cobra depósitos al reservar y aplica cargos por cancelación o ausencia para reducir cancelaciones de último minuto y proteger tu tiempo. Explorar Todas las Funciones.
Por Qué Deposits & Cancellation Fees Importa
Cobra depósitos al reservar y aplica cargos por cancelación o ausencia para reducir cancelaciones de último minuto y proteger tu tiempo. SchedulingKit's Deposits & Cancellation Fees feature lets you require a financial commitment at the time of booking. Set a deposit amount, fixed or percentage, for each service type, collected via Stripe at checkout. Define your cancellation policy: full refund if cancelled 48 hours before, deposit forfeited if cancelled within 24 hours, and an additional no-show fee if the client doesn't appear. Clients see the policy clearly before booking, setting expectations upfront. For service businesses that lose revenue to late cancellations and no-shows, deposits dramatically improve attendance rates. Businesses using deposits report 40–60% fewer no-shows compared to free booking. The system handles refund processing, fee collection, and receipt generation automatically.
Como parte de la plataforma de SchedulingKit, deposits & cancellation fees se integra con tu calendario, notificaciones y flujos de gestión de clientes existentes. Los cambios se propagan al instante, manteniendo todo tu sistema sincronizado.
Deposits & Cancellation Fees Capacidades
Características principales
Deposits & Cancellation Fees Casos de uso
Cómo funciona
Cómo funciona
Deposits & Cancellation Fees — SchedulingKit
Deposits at Booking
Require a deposit when clients book. Set the amount per service, $25 flat, 50% of the price, or full prepayment. Collected securely via Stripe.
Deposits at Booking
Cancellation Policy Engine
Define your cancellation rules: free cancellation before 48 hours, deposit forfeited within 24 hours, additional fee for no-shows. Clients see the policy before confirming.
Cancellation Policy Engine
Automatic Fee Collection
When a client no-shows or cancels inside your policy window, the fee is charged automatically to their card on file. No awkward conversations.
Automatic Fee Collection
Refund Automation
Cancellations outside the policy window trigger automatic refunds. Inside the window, deposits are retained per your rules. All transactions are logged and receipted.
Refund Automation
Deposits & Cancellation Fees Mejores prácticas
Más información
- 1
Set deposits at 25–50% of the service price, enough to deter no-shows but low enough to not scare off new clients.
- 2
Display your cancellation policy clearly on the booking page so there are no surprises and fewer disputes.
- 3
Offer a grace period (e.g., 24–48 hours before appointment) for free cancellation to maintain goodwill.
- 4
Automate no-show fee collection so your team doesn't have to chase clients for payment after a missed appointment.
Preguntas frecuentes
Deposits & Cancellation Fees
Lecturas adicionales
- G2: Reseñas de programación de citas — Valoraciones de herramientas de programación revisadas por pares.
- Capterra: Reseñas de software de programación — Compara funciones y precios entre plataformas.
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When this isn't for you
This feature is not for you if you don't currently encounter the underlying problem. Adding more features to your stack adds onboarding cost. Skip if your existing workflow handles this already.