Reducir ausencias en clínica dental hasta un 50 %
Plan práctico para reducir las ausencias en un consultorio dental: recordatorios SMS, confirmación por enlace, pequeña tarifa de compromiso y protocolo de reprogramación.
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Lo Que Necesitas Antes de Reducir las ausencias en tu clínica dental
Asegúrate de tener lo siguiente listo:
- Access to your past 90 days of appointment data
- SMS and email reminder system configured
- Payment processor connected for deposits
Cómo Reducir las ausencias en tu clínica dental
7 steps · 1 hour
Audit your current no-show rate
Pull reports for the last 90 days. Calculate no-show percentage by appointment type and provider to find the biggest leaks.
Enable multi-channel reminders
Set up SMS at 48 hours, email at 72 hours, and a same-day morning text. Patients who receive both SMS and email are far less likely to forget.
Personalize messages with the patient's first name and appointment type.
Require confirmation replies
Ask patients to confirm by replying 'YES' or clicking a link. Flag unconfirmed appointments 24 hours out so staff can follow up.
Collect deposits for high-value procedures
Charge a small deposit for cosmetic or long procedures. Patients with financial skin in the game show up at significantly higher rates.
Implement a cancellation policy
Clearly communicate your cancellation window (e.g., 24 hours) and any fees. Include the policy in booking confirmation and reminders.
Activate the waitlist to fill cancellations
When a patient cancels, the system auto-notifies the next waitlisted patient so the slot is filled within minutes, not hours.
Offer waitlisted patients a small incentive like free whitening to boost acceptance.
Review and adjust monthly
Track your no-show rate weekly. Adjust reminder timing, add channels, or tighten deposit requirements for chronic no-show appointment types.
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When this isn't for you
This is not for you if you've already implemented the workflow. The walkthrough is for first-time setup. Skip if your team already has a working process.