Intercom Pricing Guide 2026
Full breakdown of Intercom's messaging plans, per-seat pricing, and what you'll actually pay
Das berechnet Intercom im Jahr 2026: Pläne beginnen bei $39 und reichen bis $139. Achten Sie auf versteckte Gebühren für SMS, Integrationen und Teamplätze. Vergleichen Sie mit SchedulingKit-Preisen.
Preispläne von Intercom
Das berechnet Intercom für seine Terminplanungssoftware in 2026.
Essential
per seat/month
- Shared inbox
- Basic chatbot (Fin AI extra)
- Ticketing system
- Public help center
- Email support
Advanced
per seat/month
- Everything in Essential
- Multiple team inboxes
- Workflows and automation
- Round-robin assignment
- Advanced reporting
- Multilingual help center
Expert
per seat/month
- Everything in Advanced
- Workload management
- SSO and advanced security
- Custom roles and permissions
- SLA rules
- Dedicated success manager
Preise Stand 2026-03-01. Besuchen Sie Intercom für aktuelle Preise.
Versteckte Kosten
Bevor Sie sich bei Intercom anmelden, beachten Sie diese zusätzlichen Kosten:
- Fin AI Copilot costs $0.99 per resolution on top of seat price
- Proactive support (outbound messages) billed based on volume
- SMS and WhatsApp messaging billed per message sent
- Annual contracts required for best pricing — monthly is significantly more
- Additional seats scale linearly with no volume discounts
- Product tours and surveys are paid add-ons
Preisverlauf von Intercom
Introduced Fin AI with per-resolution pricing
Simplified from 4 plans to 3 (Essential, Advanced, Expert)
Increased Essential plan from $29 to $39/seat/month
Intercom vs SchedulingKit
Sehen Sie, wie SchedulingKit bei Funktionen und Preisen abschneidet.
| Funktion | Intercom | SchedulingKit |
|---|---|---|
| Starting Price | $39/seat/month | Free (Standard from $12/seat/mo)✓ |
| AI Chatbot | $0.99 per AI resolution | Unlimited AI included✓ |
| Appointment Scheduling | Basic meeting links | Full scheduling platform✓ |
| Help Desk | Full-featured ticketing | Not a help desk |
| In-App Messaging | Robust in-app messenger | Website chatbot |
| AI Voice Agent | Not available | Included in Pro✓ |
Unser Urteil
Intercom is a powerful but expensive messaging platform that starts at $39/seat/month — and costs balloon quickly with AI add-ons and multiple seats. For appointment-based businesses that primarily need scheduling, AI chatbot, and client communication, SchedulingKit delivers far more value at a fraction of the price.
Intercom Preis-FAQ
How much does Intercom actually cost?
Intercom starts at $39/seat/month (Essential) and goes up to $139/seat/month (Expert). Add Fin AI at $0.99/resolution and a 5-person team easily costs $200-700+/month before AI fees.
Is Intercom worth it for small businesses?
For most small service businesses, Intercom is overkill and overpriced. Its strength is SaaS customer messaging. For appointment-based businesses, a scheduling-focused tool like SchedulingKit is more practical and affordable.
What is Fin AI and how much does it cost?
Fin is Intercom's AI chatbot that resolves customer queries. It costs $0.99 per resolution on top of your seat price. At scale, this can add hundreds or thousands per month. SchedulingKit's AI chatbot has no per-interaction fees.
Does Intercom have a free plan?
No — Intercom eliminated its free plan. You can try a 14-day free trial, but after that you must subscribe to a paid plan starting at $39/seat/month.
Für wen ist Intercom am besten geeignet?
Weiterführende Lektüre
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