SchedulingKit
Fonctionnalité

Protégez vos Revenus avec des Acomptes et des Frais d'Absence

SchedulingKit's Deposits & Cancellation Fees feature lets you require a financial commitment at the time of booking. Set a deposit amount — fixed or percentage — for each service type, collected via Stripe at checkout. Define your cancellation policy: full refund if cancelled 48 hours before, deposit forfeited if cancelled within 24 hours, and an additional no-show fee if the client doesn't appear. Clients see the policy clearly before booking, setting expectations upfront. For service businesses that lose revenue to late cancellations and no-shows, deposits dramatically improve attendance rates. Businesses using deposits report 40–60% fewer no-shows compared to free booking. The system handles refund processing, fee collection, and receipt generation automatically.

Encaissez des acomptes à la réservation et facturez des frais d'annulation ou d'absence pour réduire les désistements de dernière minute. Explorer Toutes les Fonctionnalités.

Pourquoi Acomptes et Frais d'Annulation Est Important

Encaissez des acomptes à la réservation et facturez des frais d'annulation ou d'absence pour réduire les désistements de dernière minute. SchedulingKit's Deposits & Cancellation Fees feature lets you require a financial commitment at the time of booking. Set a deposit amount — fixed or percentage — for each service type, collected via Stripe at checkout. Define your cancellation policy: full refund if cancelled 48 hours before, deposit forfeited if cancelled within 24 hours, and an additional no-show fee if the client doesn't appear. Clients see the policy clearly before booking, setting expectations upfront. For service businesses that lose revenue to late cancellations and no-shows, deposits dramatically improve attendance rates. Businesses using deposits report 40–60% fewer no-shows compared to free booking. The system handles refund processing, fee collection, and receipt generation automatically.

En tant que composant de la plateforme SchedulingKit, acomptes et frais d'annulation s'intègre à vos workflows existants de calendrier, de notifications et de gestion client. Les modifications se propagent instantanément, gardant chaque partie de votre système synchronisée.

Acomptes et Frais d'Annulation Capacités

Fonctionnalités clés

Per-service deposit configuration
Fixed amount or percentage deposits
Clear cancellation policy display at booking
Automatic no-show fee collection
Configurable refund windows and grace periods
40–60% reduction in no-shows
Automatic receipt and refund processing
Card-on-file for cancellation fee charging

Acomptes et Frais d'Annulation Cas d'utilisation

Comment ça marche

High-value consultation deposits
Salon and spa no-show protection
Medical and dental appointment holds
Personal training session commitments
Photography session booking deposits
Event and workshop seat reservations

Comment ça marche

Acomptes et Frais d'Annulation — SchedulingKit

1

Deposits at Booking

Require a deposit when clients book. Set the amount per service — $25 flat, 50% of the price, or full prepayment. Collected securely via Stripe.

Deposits at Booking

2

Cancellation Policy Engine

Define your cancellation rules: free cancellation before 48 hours, deposit forfeited within 24 hours, additional fee for no-shows. Clients see the policy before confirming.

Cancellation Policy Engine

3

Automatic Fee Collection

When a client no-shows or cancels inside your policy window, the fee is charged automatically to their card on file. No awkward conversations.

Automatic Fee Collection

4

Refund Automation

Cancellations outside the policy window trigger automatic refunds. Inside the window, deposits are retained per your rules. All transactions are logged and receipted.

Refund Automation

Acomptes et Frais d'Annulation Bonnes pratiques

En savoir plus

  1. 1

    Set deposits at 25–50% of the service price — enough to deter no-shows but low enough to not scare off new clients.

  2. 2

    Display your cancellation policy clearly on the booking page so there are no surprises and fewer disputes.

  3. 3

    Offer a grace period (e.g., 24–48 hours before appointment) for free cancellation to maintain goodwill.

  4. 4

    Automate no-show fee collection so your team doesn't have to chase clients for payment after a missed appointment.

Questions fréquentes

Acomptes et Frais d'Annulation

Puis-je définir des montants d'acompte différents par service ?

Oui. Chaque type de service peut avoir son propre montant d'acompte.

Comment fonctionne la politique d'annulation ?

Vous définissez des règles temporelles : annulation gratuite avant un certain délai, perte de l'acompte dans le délai, et frais d'absence optionnels.

Les frais d'absence sont-ils facturés automatiquement ?

Oui. Lorsque vous marquez un rendez-vous comme absence, les frais sont prélevés automatiquement sur la carte du client.

Comment les remboursements sont-ils gérés ?

Les remboursements sont traités automatiquement selon votre politique d'annulation.

Lectures complémentaires

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