Modele d'E-mail d'Avis de Changement d'Horaires
Modele d'e-mail pour informer les clients des nouveaux horaires avec planning et lien de reservation.
Ce modèle de modele d'e-mail d'avis de changement d'horaires vous aide à gagner du temps sur les communications client répétitives. Copiez-le, personnalisez les variables pour votre entreprise et commencez à l'utiliser aujourd'hui. Parcourir tous les modèles de planification.
Modèles
Subject: Updated Hours at {{business_name}} — Starting {{effective_date}}
Hi {{client_name}},
We're updating our business hours starting {{effective_date}}. Here's what's changing:
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🕐 NEW HOURS (Starting {{effective_date}})
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Monday – Friday: {{weekday_hours_new}}
Saturday: {{saturday_hours_new}}
Sunday: {{sunday_hours_new}}
PREVIOUS HOURS:
Monday – Friday: {{weekday_hours_old}}
Saturday: {{saturday_hours_old}}
Sunday: {{sunday_hours_old}}
WHY THE CHANGE:
{{reason_for_change}}
📅 NEED TO REBOOK?
If your regular appointment falls outside our new hours, book a new time here:
→ {{booking_link}}
Questions? Reach us at {{phone}} or reply to this email.
Thank you for your understanding!
Best,
{{business_name}}Comment ça marche
Commencer
Modèles
Entrez vos données
{{variables}}
Automatisation
SchedulingKit
Variables à remplacer
{{client_name}}{{business_name}}{{effective_date}}{{weekday_hours_new}}{{saturday_hours_new}}{{sunday_hours_new}}{{weekday_hours_old}}{{saturday_hours_old}}{{sunday_hours_old}}{{reason_for_change}}{{booking_link}}{{phone}}Conseils de Pro
Send 2-3 weeks before the change takes effect
Show old and new hours side by side for easy comparison
Include a rebooking link for clients whose regular slot is affected
Update your Google Business profile and website at the same time
Parfait pour
Quand utiliser ce modèle
Send 2-3 weeks before the new hours take effect. Send a reminder 2-3 days before the change.
Bonnes pratiques
Frame the change positively — even reductions can be positioned as "focused availability" or "enhanced service hours"
Proactively identify and contact clients whose existing bookings fall outside the new hours
Update all online listings (Google, Yelp, Facebook) simultaneously with the email announcement
Include the reason for the change — transparency builds understanding and reduces frustration
Erreurs courantes à éviter
Changing hours without notifying clients, leading to confused arrivals and angry calls
Not updating Google Business and other online listings to match the new hours
Failing to identify and rebook clients whose appointments fall outside the new schedule
Not providing a reason for the change, which can feel dismissive to clients
Questions fréquentes
How far in advance should I notify clients of a hours change?
Two to three weeks minimum. If the change significantly reduces availability (e.g., dropping a day), consider 4 weeks. The more disruptive the change, the more notice needed.
Should I update my website first or send the email first?
Update both on the same day. If you must stagger, update the website first so clients who check after receiving the email see consistent information.
Explorer plus de ressources
Lectures complémentaires
- HubSpot : Modèles d’entreprise gratuits — Collection de modèles professionnels sélectionnés.
- SCORE : Ressources technologiques — Mentorat et guides gratuits pour les petites entreprises.
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