Protect Your Revenue with Upfront Deposits and No-Show Fees
SchedulingKit's Deposits & Cancellation Fees feature lets you require a financial commitment at the time of booking.
Set a deposit amount, fixed or percentage, for each service type, collected via Stripe at checkout. Define your cancellation policy: full refund if cancelled 48 hours before, deposit forfeited if cancelled within 24 hours, and an additional no-show fee if the client doesn't appear. Clients see the policy clearly before booking, setting expectations upfront. For service businesses that lose revenue to late cancellations and no-shows, deposits dramatically improve attendance rates. Businesses using deposits report 40–60% fewer no-shows compared to free booking. The system handles refund processing, fee collection, and receipt generation automatically.
Encaissez des acomptes à la réservation et facturez des frais d'annulation ou d'absence pour réduire les désistements de dernière minute. Explorer Toutes les Fonctionnalités.
Pourquoi Deposits & Cancellation Fees Est Important
Encaissez des acomptes à la réservation et facturez des frais d'annulation ou d'absence pour réduire les désistements de dernière minute. SchedulingKit's Deposits & Cancellation Fees feature lets you require a financial commitment at the time of booking. Set a deposit amount, fixed or percentage, for each service type, collected via Stripe at checkout. Define your cancellation policy: full refund if cancelled 48 hours before, deposit forfeited if cancelled within 24 hours, and an additional no-show fee if the client doesn't appear. Clients see the policy clearly before booking, setting expectations upfront. For service businesses that lose revenue to late cancellations and no-shows, deposits dramatically improve attendance rates. Businesses using deposits report 40–60% fewer no-shows compared to free booking. The system handles refund processing, fee collection, and receipt generation automatically.
En tant que composant de la plateforme SchedulingKit, deposits & cancellation fees s'intègre à vos workflows existants de calendrier, de notifications et de gestion client. Les modifications se propagent instantanément, gardant chaque partie de votre système synchronisée.
Deposits & Cancellation Fees Capacités
Fonctionnalités clés
Deposits & Cancellation Fees Cas d'utilisation
Comment ça marche
Comment ça marche
Deposits & Cancellation Fees — SchedulingKit
Deposits at Booking
Require a deposit when clients book. Set the amount per service, $25 flat, 50% of the price, or full prepayment. Collected securely via Stripe.
Deposits at Booking
Cancellation Policy Engine
Define your cancellation rules: free cancellation before 48 hours, deposit forfeited within 24 hours, additional fee for no-shows. Clients see the policy before confirming.
Cancellation Policy Engine
Automatic Fee Collection
When a client no-shows or cancels inside your policy window, the fee is charged automatically to their card on file. No awkward conversations.
Automatic Fee Collection
Refund Automation
Cancellations outside the policy window trigger automatic refunds. Inside the window, deposits are retained per your rules. All transactions are logged and receipted.
Refund Automation
Deposits & Cancellation Fees Bonnes pratiques
En savoir plus
- 1
Set deposits at 25–50% of the service price, enough to deter no-shows but low enough to not scare off new clients.
- 2
Display your cancellation policy clearly on the booking page so there are no surprises and fewer disputes.
- 3
Offer a grace period (e.g., 24–48 hours before appointment) for free cancellation to maintain goodwill.
- 4
Automate no-show fee collection so your team doesn't have to chase clients for payment after a missed appointment.
Questions fréquentes
Deposits & Cancellation Fees
Lectures complémentaires
- G2 : Avis sur la planification de rendez-vous — Évaluations par les pairs des outils de planification.
- Capterra : Avis sur les logiciels de planification — Comparez les fonctionnalités et les prix entre plateformes.
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Fonctionnalités associées
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Team Management
SchedulingKit Allows you to collaborate with your teams effectively and efficiently.
Automated Workflows
Add workflows, add actions to them, and ease your scheduling.
Accessibility, Customization & Branding
Accessibility-first booking page customization. Set your profile, make your business a brand, and enjoy WCAG-aligned scheduling with SchedulingKit.
When this isn't for you
This feature is not for you if you don't currently encounter the underlying problem. Adding more features to your stack adds onboarding cost. Skip if your existing workflow handles this already.