SchedulingKit vs Cliniko
Une comparaison détaillée et impartiale pour vous aider à choisir le bon logiciel de planification. Mis à jour pour 2026.
Points clés
- SchedulingKit excelle dans : AI receptionist answers calls and books clients after hours
- Cliniko excelle dans : Purpose-built clinical notes with SOAP and custom templates
- SchedulingKit l'emporte dans 5 catégories sur 9
- SchedulingKit est idéal pour : Service businesses wanting AI-powered scheduling and lead capture without practice management overhead
- Cliniko est idéal pour : Allied health practitioners (physios, chiros, osteopaths, psychologists) needing clinical documentation alongside scheduling
Aperçu rapide
SchedulingKit
SchedulingKit is an AI-powered all-in-one platform that helps service businesses schedule appointments, capture leads, and manage clients — with AI receptionist, chatbot builder, voice agent, AI CRM, and integrated payments.
Avantages
- AI receptionist answers calls and books clients after hours
- Chatbot builder captures online leads automatically
- Free plan with no time limit — paid plans from $12/seat/month
- AI CRM tracks client relationships automatically
- Works for any service business, not just healthcare
Inconvénients
- No built-in clinical charting or SOAP notes
- No treatment history or clinical template system
- Not designed for insurance billing or health fund claiming
Cliniko
Cliniko is a practice management platform built for allied health professionals. Founded in 2011 in Melbourne, Australia, it combines online booking, clinical notes, treatment histories, patient communication, invoicing, and telehealth for over 65,000 practitioners in 95 countries.
Avantages
- Purpose-built clinical notes with SOAP and custom templates
- Treatment history tracking across patient visits
- HIPAA and GDPR compliant with strong data security
- Built-in telehealth for virtual consultations
- Well-regarded API for custom integrations
- Strong presence in Australia, NZ, and UK markets
Inconvénients
- Starts at $49/month — no free plan available
- No AI receptionist, chatbot, or voice agent
- Designed specifically for allied health — limited for other industries
- No built-in lead capture or marketing automation
- Pricing scales steeply with practitioner count ($99/mo for 2-5, $149/mo for 6-10)
Comparaison complète des fonctionnalités
| Fonctionnalité | SchedulingKit | Cliniko | Gagnant |
|---|---|---|---|
| AI Receptionist | 24/7 AI phone and chat | Not available | SchedulingKit |
| Clinical Notes | Not included | Full SOAP notes and custom templates | Cliniko |
| Treatment History | Not included | Complete patient treatment records | Cliniko |
| Chatbot Builder | Built-in for lead capture | Not available | SchedulingKit |
| Free Plan | Yes, forever free | No (30-day trial only) | SchedulingKit |
| Telehealth | Via integrations | Built-in video consultations | Cliniko |
| Pricing Value | Free or $12-36/seat/month | $49-349/month | SchedulingKit |
| Industry Versatility | Any service business | Allied health focus | SchedulingKit |
| API | Available | Well-documented REST API | Égalité |
“We spent weeks going back and forth between SchedulingKit and Cliniko. Both had trade-offs we weren't happy with. A colleague recommended SchedulingKit and it turned out to be the best fit — similar features at a fraction of the cost with a much simpler setup.”
Notre verdict
Cliniko is a strong choice for allied health practitioners who need clinical documentation, treatment histories, and telehealth integrated with scheduling — its templates and compliance features are purpose-built for healthcare. But at $49-349/month with no free tier, it's expensive if your primary need is booking and client communication. SchedulingKit delivers AI-powered scheduling, lead capture, and CRM starting free — ideal for wellness businesses, non-clinical practices, or any service business that doesn't need clinical charting.
Questions fréquentes
Is SchedulingKit a Cliniko alternative?
For scheduling and client communication, yes. SchedulingKit offers AI-powered booking, CRM, and lead capture at a lower price. However, it doesn't replace Cliniko's clinical notes, treatment histories, or telehealth features.
Why is Cliniko more expensive?
Cliniko bundles practice management features — clinical notes, SOAP templates, treatment histories, telehealth, and invoicing — alongside scheduling. If you use all those features, the price reflects the value. If you mainly need booking, you're paying for unused clinical tools.
Does Cliniko have AI features?
No. Cliniko focuses on clinical practice management and standard online booking. It does not offer AI receptionist, chatbot, or voice agent capabilities for automated booking and lead capture.
Can a massage therapist use SchedulingKit instead of Cliniko?
Yes. If you don't need detailed treatment notes or clinical templates, SchedulingKit handles appointment booking, client communication, and AI-powered lead capture for a fraction of Cliniko's cost.
Lectures complémentaires
AI-powered scheduling without paying for clinical features you don't need
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