Tidio Pricing Guide 2026
Full breakdown of Tidio's chatbot and live chat pricing plans
Voici ce que Tidio facture en 2026 : les forfaits commencent à $0 et vont jusqu'à $749. Attention aux frais cachés sur les SMS, les intégrations et les postes d'équipe. Comparez avec les tarifs de SchedulingKit.
Forfaits de Tidio
Voici ce que Tidio facture pour son logiciel de planification en 2026.
Free
- 50 live chat conversations/month
- 100 chatbot triggers/month
- Email support
- Basic widget customization
- Ticketing system
Starter
per month, billed annually
- 100 live chat conversations/month
- 500 chatbot triggers/month
- Live visitor list
- Operating hours
- Basic analytics
Growth
per month, billed annually
- Unlimited live chat
- Up to 2,000 chatbot triggers
- Advanced analytics
- Remove Tidio branding
- Permissions
- Custom chatbot paths
Tidio+
per month
- Unlimited everything
- AI response bot (Lyro)
- Dedicated success manager
- Custom integrations
- Emergency phone support
- Training sessions
Prix au 2026-02-01. Visitez Tidio pour les tarifs actuels.
Forfait gratuit de Tidio : où est le piège ?
Oui, Tidio a un forfait gratuit. Mais voici ce que vous n'obtenez pas :
- Only 50 live chat conversations per month
- 100 chatbot triggers per month limit
- Tidio branding on widget
- No advanced analytics
- Basic chatbot templates only
Coûts Cachés à Connaître
Avant de vous inscrire à Tidio, soyez conscient de ces coûts supplémentaires :
- AI response bot (Lyro) requires Tidio+ at $749/month or separate add-on
- Conversation and trigger limits on lower plans can be exceeded quickly
- Additional operator seats cost $10-25/month each
- Branding removal only on Growth plan ($59/month)
- Advanced chatbot automation requires Growth or higher
- Monthly billing costs 15-20% more than annual
Historique des tarifs de Tidio
Introduced Lyro AI chatbot as premium feature
Growth plan increased from $49 to $59/month
Tidio+ plan restructured with AI focus at $749/month
Tidio vs SchedulingKit
Découvrez comment SchedulingKit se compare en fonctionnalités et tarifs.
| Fonctionnalité | Tidio | SchedulingKit |
|---|---|---|
| Free Plan Chat | 50 conversations/month | AI chatbot included✓ |
| AI Chatbot | $749/month (Tidio+/Lyro) | Included in Pro✓ |
| Appointment Booking | Via chatbot (limited) | Core feature✓ |
| Live Chat | Full-featured | AI chat |
| E-commerce Integration | Shopify, WooCommerce | Via integrations |
| Scheduling Focus | Not specialized | Purpose-built✓ |
Notre verdict
Tidio is a capable live chat and chatbot platform for e-commerce, but its AI features are locked behind the expensive $749/month plan. For service businesses that need a chatbot primarily for booking appointments and answering scheduling questions, SchedulingKit's AI chatbot is purpose-built and dramatically more affordable.
FAQ sur les tarifs de Tidio
How much does Tidio cost?
Tidio has a limited free plan. Paid plans start at $29/month (Starter), $59/month (Growth), and $749/month (Tidio+). AI chatbot features (Lyro) require the top-tier plan or a paid add-on.
Is Tidio's free plan good enough?
The free plan allows 50 live chat conversations and 100 chatbot triggers per month. For low-traffic websites this may suffice, but growing businesses will hit limits quickly.
What is Tidio Lyro?
Lyro is Tidio's AI chatbot that can answer questions using your knowledge base. It's available as an add-on or included in the Tidio+ plan ($749/month).
Can Tidio book appointments?
Tidio chatbots can collect booking information through custom flows, but it's not a native scheduling tool. You'll need to connect it to a separate scheduling platform for actual calendar booking.
Is Tidio better than a scheduling chatbot?
Tidio excels at general live chat and e-commerce support. For appointment-focused businesses, a purpose-built scheduling tool with an integrated AI chatbot (like SchedulingKit) offers a better, more streamlined experience.
Pour qui Tidio est-il le mieux adapté ?
Lectures complémentaires
Vous cherchez une alternative ?
SchedulingKit offre plus de fonctionnalités pour moins cher — ou gratuitement.
Plan gratuit à vie • Sans carte bancaire