Best Scheduling Software for Customer Support
Faster Resolution. Happier Customers.
Let customers book support calls when convenient. Reduce wait times and improve satisfaction scores.
Challenges Customer Support Teams Face
Features Customer Support Teams Love
SchedulingKit has everything customer support teams need to schedule smarter.
Customer Self-Scheduling
Customers book callback times
Agent Routing
Match customers to right team member
Ticket Integration
Connect bookings to support tickets
Priority Booking
Premium customers get priority slots
Video Support
Schedule screen-sharing sessions
Queue Management
Balance load across agents
Perfect For
“CSAT scores jumped 35% when we let customers schedule callbacks. They love choosing their own time.”
Frequently Asked Questions
Can customers schedule callbacks?
Yes! Customers choose callback times instead of waiting on hold.
How do you route to the right agent?
Skills-based routing matches customers to agents who can help.
Does it integrate with ticketing?
Yes. Connect with Zendesk, Intercom, Freshdesk, and more.
Can we prioritize VIP customers?
Absolutely. Priority booking gives premium customers preferred access.
Also Popular With
Ready to Schedule Smarter?
Join thousands of customer support teams already using SchedulingKit to save time and book more meetings.