Privacy Policy
Last updated: January 24, 2026
Introduction
This Privacy Policy explains how SchedulingKit (“we”, “us”) handles personal information when you visit our websites, use our products, or contact us.
By using our services, you acknowledge the practices described here, subject to applicable law and any additional notices we provide at collection.
Information We Collect
We collect information you provide directly, information generated through your use of the service, and limited information from third parties as described below.
- Account and profile details (name, email, organization, billing contacts)
- Scheduling and booking data you or your customers submit through the product
- Support communications, feedback, and optional survey responses
- Technical data such as device, browser, IP address, and approximate location derived from IP
How We Use Your Information
We use personal information to operate, secure, and improve SchedulingKit, communicate with you, and meet legal obligations.
- Provide core scheduling, notifications, integrations, and customer support
- Detect abuse, prevent fraud, and maintain service reliability and performance
- Send service messages, product updates, and marketing where permitted (you may opt out of marketing)
- Comply with law, enforce our terms, and protect rights, safety, and property
Information Sharing
We do not sell your personal information. We share information only as needed to deliver the service or as required by law.
- Service providers and subprocessors who assist hosting, analytics, email delivery, payments, and security
- Professional advisors (lawyers, accountants) under confidentiality obligations
- Authorities or third parties when legally required or to protect legitimate interests in good faith
Data Security
We implement administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, or alteration.
No method of transmission or storage is completely secure; we encourage strong passwords and timely review of account activity.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, and to object to certain processing or portability.
- Request access to or a copy of the personal information we hold about you
- Request correction of inaccurate data or deletion where applicable
- Withdraw consent where processing is consent-based, without affecting prior lawful processing
- Lodge a complaint with a supervisory authority where provided by law
SMS/Text Messaging
When you provide your phone number through our platform, you consent to receive SMS/text messages related to our scheduling services, including but not limited to:
Message frequency varies based on your appointment activity. Message and data rates may apply.
We collect and use your phone number solely for delivering scheduling-related communications. Your phone number will not be shared with third parties for marketing purposes.
You can opt out of SMS messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and no further SMS messages will be sent unless you re-subscribe.
For help, reply HELP to any message or contact us at support@schedulingkit.com.
Supported carriers are not liable for delayed or undelivered messages.
- Appointment reminders and confirmations
- Booking status updates and changes
- Scheduling notifications
- Account notifications
Contact Us
Questions about this policy or our privacy practices may be directed to privacy@schedulingkit.com. We will respond within a reasonable timeframe consistent with applicable law.