CRM for Massage Therapists
Remember every client's pressure, problem areas, and preferences
A massage therapy CRM tracks client health history, pressure preferences, problem areas, session notes, and rebooking patterns. SchedulingKit includes CRM inside its scheduling platform so massage therapists manage clients and appointments in one system.
Massage therapy clients expect their therapist to remember more than their name. Pressure preferences, problem areas, contraindications, and which side of the table they prefer â these details define the quality of the experience. SchedulingKit's CRM captures all of it alongside the booking itself, so you never have to scramble for a client's file or rely on memory.
Client Management Challenges for Massage Therapists
Relying on memory for client pressure preferences and problem areas
Paper intake forms that don't connect to booking records
No way to flag contraindications before a session starts
Manually tracking prepaid massage packages
Clients slipping through the cracks without rebooking reminders
No visibility into client retention and visit frequency
How SchedulingKit CRM Helps Massage Therapists
Health intake auto-linked to client profiles
Pressure preferences and problem areas noted for every session
Contraindication flags visible before each appointment
Prepaid package credits tracked automatically
Automated rebooking reminders keep clients coming back
Visit frequency analytics to spot disengaged clients
CRM Features for Massage Therapists
Health History
Store client health intake, contraindications, and medical notes securely.
Treatment Notes
Record areas worked on, pressure level, and client feedback after each session.
Contraindication Alerts
Flag conditions that affect treatment before the session begins.
Visit Tracking
See how often clients visit and when they're overdue for their next appointment.
Package Credits
Manage prepaid session packages with automatic balance tracking.
Rebooking Prompts
Automated messages remind clients to book their next session.
Popular CRM Use Cases for Massage Therapists
Also Included with SchedulingKit
Frequently Asked Questions
Can I store health intake information per client?
Yes. Custom intake forms collect health history, allergies, and contraindications. This information is attached to the client profile and flagged before each appointment.
Does it track massage packages?
Yes. Create packages (e.g., 5-session or 10-session bundles) and SchedulingKit tracks remaining credits automatically. Clients and therapists see the current balance.
Can I add notes after each session?
Yes. After each session, add notes about areas treated, techniques used, pressure feedback, and recommendations for next time.
Further Reading
Ready to Manage Massage Therapists Clients Effortlessly?
Start with a free account â your CRM builds itself from day one.
Free forever plan available âĒ No credit card required
CRM for Related Industries
CRM for Spas & Wellness Centers
Spa CRM software that tracks client treatment history, therapist preferences, product sensitivities, and membership details alongside your booking system.
CRM for Chiropractors
Chiropractic CRM that tracks patient treatment plans, adjustment history, recall schedules, and payment records. Built into your scheduling platform.
CRM for Physical Therapists
Physical therapy CRM that tracks patient treatment progress, exercise prescriptions, session notes, and insurance authorizations. Built into your scheduling software.
CRM for Personal Trainers
Personal trainer CRM that tracks client goals, session history, program notes, and payments. Built into your scheduling software â no separate tools needed.