CRM for Pet Groomers
Track every pet's breed, temperament, and grooming preferences
A pet grooming CRM tracks pet profiles (breed, temperament, grooming style), owner contact details, appointment history, and health notes. SchedulingKit includes CRM alongside online booking and automated reminders so groomers manage clients and pets in one system.
Pet groomers serve two clients — the pet and the owner. Knowing that Bella is a nervous golden doodle who needs a muzzle and prefers a teddy bear cut isn't just helpful — it's essential for safety and quality. SchedulingKit's CRM creates pet profiles alongside owner contact info, so your team always knows what to expect before a pet arrives.
Client Management Challenges for Pet Groomers
No record of pet temperament or behavioral notes for safety
Grooming style preferences rely on memory or handwritten notes
Owner contact info scattered across phone contacts and bookings
Manually reminding owners when pets are due for grooming
Vaccination records not tracked or verified before grooming
New staff not knowing pet-specific handling requirements
How SchedulingKit CRM Helps Pet Groomers
Pet profiles with breed, temperament, and grooming preferences
Behavioral and handling notes visible before each appointment
Owner contact info linked to pet profiles
Automated rebooking reminders based on typical grooming intervals
Vaccination tracking for compliance and safety
Full grooming history so any team member can serve the pet
CRM Features for Pet Groomers
Pet Profiles
Breed, age, weight, temperament, vaccination status, and grooming style per pet.
Owner Accounts
Link multiple pets to one owner with consolidated booking and billing.
Behavioral Notes
Flag temperament issues, handling requirements, and safety notes for each pet.
Grooming Preferences
Record cut style, blade numbers, shampoo preferences, and special instructions.
Vaccination Tracking
Track required vaccinations and flag pets with expired or missing records.
Rebooking Reminders
Send automated 'time for a groom' messages based on each pet's schedule.
Popular CRM Use Cases for Pet Groomers
Also Included with SchedulingKit
Frequently Asked Questions
Can I store pet profiles with breed and temperament notes?
Yes. Each pet gets a detailed profile including breed, age, weight, temperament notes, grooming preferences, and any behavioral flags. This is visible to groomers before each appointment.
Does it handle multiple pets per owner?
Yes. Link multiple pets to a single owner account. The owner can book grooming sessions for any of their pets through one booking page.
Can I track vaccinations?
Yes. Record vaccination dates and set alerts for expired or missing vaccinations so you can verify compliance before accepting a grooming appointment.
Further Reading
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