So kündigen Sie Tidio
Canceling Tidio is done through the billing settings in your dashboard. You can downgrade to the generous free plan or fully delete your account. The process takes about 3–5 minutes and can be completed online. Tidio's free plan includes 50 live chat conversations per month, so many users choose to downgrade rather than delete.
Schnelle Antwort
Um Tidio zu kündigen, go to tidio.com and sign in with your account owner credentials. Navigate to the main dashboard where you manage your chat widget and settings. Dann go to settings > billing, und click 'cancel subscription' or 'downgrade'. Der Vorgang dauert etwa 8 Minuten. Tidio does not typically offer refunds for unused subscription time.
So kündigen Sie Tidio
Folgen Sie diesen Schritten, um Ihr Tidio-Abonnement zu kündigen
Log into your Tidio dashboard
Go to tidio.com and sign in with your account owner credentials. Navigate to the main dashboard where you manage your chat widget and settings.
Go to Settings > Billing
Click on 'Settings' in the sidebar, then select 'Billing' or 'Subscription' to view your current plan, payment method, and billing cycle.
Click 'Cancel Subscription' or 'Downgrade'
Select the option to cancel your paid plan. Tidio will present what features you'll lose and may offer the free plan as an alternative.
Confirm and remove chat widget
Confirm the cancellation and check your email for a confirmation message. If you're leaving Tidio entirely, remove the chat widget code from your website.
Erstattungsrichtlinie von Tidio
Tidio does not typically offer refunds for unused subscription time. Your paid features remain active until the end of the billing cycle, after which you're downgraded to the free plan.
Exportieren Sie zuerst Ihre Daten
Stellen Sie sicher, dass Sie Ihre wichtigen Daten vor der Kündigung von Tidio speichern
Export your conversation history from the Conversations section in the dashboard
Download contact and visitor data from the Contacts section
Save your chatbot flow configurations by screenshotting or documenting each flow
Was passiert nach der Kündigung von Tidio
Your account reverts to the free plan with 50 live chat conversations per month
Lyro AI chatbot conversations revert to free-tier limits
Advanced analytics and automation features are disabled
The chat widget continues working with free-plan functionality
Häufige Kündigungsprobleme
Lyro AI stopped responding after downgrade
Lyro AI chatbot has limited free-tier usage. After downgrading, you'll have fewer AI conversations available per month. The basic chatbot flows still work.
Chat widget still showing on website
Canceling your Tidio subscription doesn't remove the widget from your website. You need to manually remove the Tidio embed code from your site's HTML.
Lost chatbot automations after downgrade
Some advanced chatbot triggers and flows require paid plans. Document your automations before downgrading so you can recreate them if you upgrade again.
Suchen Sie eine Bessere Alternative zu Tidio?
Wenn Sie Tidio wegen der Preise, fehlender Funktionen oder schlechtem Support verlassen, könnte SchedulingKit das Upgrade sein, das Sie brauchen. KI-gestützte Terminplanung, transparente Preise und ein dauerhaft kostenloser Plan.
Bereits zum Wechsel entschlossen? Folgen Sie unserem Migrationsguide von Tidio →
Häufig gestellte Fragen zur Kündigung von Tidio
Can I use Tidio for free after canceling?
Yes, Tidio has a generous free plan with 50 live chat conversations per month, 100 chatbot triggers, and email integration. You can downgrade to free instead of canceling.
How do I remove Tidio from my website?
Remove the Tidio JavaScript snippet from your website's HTML code. If you installed via a plugin (Shopify, WordPress), deactivate or uninstall the plugin.
Does canceling Tidio delete my chat history?
Downgrading preserves your chat history with free-plan access. Fully deleting your account removes all conversation history permanently.
Can I cancel Tidio from the mobile app?
Subscription management is best handled through the web dashboard at tidio.com. The mobile app may not have full billing management capabilities.
Offizielle Ressourcen
- Offizielle Kündigungsseite von Tidio — Eigene Hilfedokumentation von Tidio zur Kontokündigung.
- G2: Bewertungen von Planungssoftware — Vergleichen Sie Planungsplattformen, bevor Sie Ihr nächstes Tool auswählen.