SchedulingKit
AI Review Collection Agent

Collect More Reviews on Autopilot

An AI review collection agent reaches out to clients after appointments to request reviews, guides them to the right platform, and helps you build a steady stream of authentic testimonials without awkward asks.

AI Review Collection Agent is an intelligent agent that automates an ai review collection agent reaches out to clients after appointments to request reviews, guides t

What AI Review Collection Agent Can Do

Sends personalized review requests after each appointment at the optimal time
Directs clients to Google, Yelp, or your preferred review platform with one-click links
Adapts messaging based on the service received and client sentiment signals
Follows up with gentle reminders for clients who haven't left a review yet
Filters negative sentiment for internal feedback before it becomes a public review
Tracks review conversion rates and identifies your most review-friendly clients

How It Works

1

Appointment is completed

After a client's appointment ends, the agent waits for a configurable delay (typically a few hours) before sending a review request.

2

Personalized request is sent

The message references the specific service the client received and includes a direct link to leave a review on your preferred platform.

3

Sentiment is gauged

Before directing to a public review site, the agent asks a quick satisfaction question. Unhappy clients are routed to private feedback instead.

4

Follow-up if needed

Clients who don't respond get a single gentle reminder. The agent tracks who has reviewed and stops messaging once a review is posted.

Key Benefits

Consistent Review Flow

Every satisfied client is asked to leave a review, creating a steady stream of fresh testimonials that boost your search rankings.

Protect Your Reputation

By gauging sentiment first, unhappy clients give private feedback instead of posting negative public reviews.

No Awkward Asks

The automated, personalized messages feel natural and are sent at the right time — your team never has to make an uncomfortable request.

Higher Review Rates

Personalized, well-timed requests with one-click links make it easy for clients to follow through, increasing your review conversion rate.

Who Uses AI Review Collection Agent

Dental offices building Google review profiles for local SEO
Restaurants and cafes collecting feedback after reservations
Auto repair shops requesting reviews after service completion
Salons and spas building social proof for new client acquisition
Home service businesses needing reviews for marketplace listings
Healthcare practices collecting patient satisfaction feedback

Frequently Asked Questions

Which review platforms does it support?

The agent supports Google Business Profile, Yelp, Facebook, Trustpilot, and custom review URLs. You choose which platform to prioritize for each request.

Won't clients find automated review requests annoying?

The agent sends a maximum of two messages per appointment — one initial request and one reminder. Messaging is friendly, personalized, and stops immediately once a review is posted.

Can I see the reviews before they're posted?

The agent doesn't control what clients post publicly. However, the sentiment check step routes unhappy clients to private feedback, which you can address directly before they leave a public review.

Ready to Deploy Your AI Review Collection Agent?

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