Collect More Reviews on Autopilot
An AI review collection agent reaches out to clients after appointments to request reviews, guides them to the right platform, and helps you build a steady stream of authentic testimonials without awkward asks.
AI Review Collection Agent is an intelligent agent that automates an ai review collection agent reaches out to clients after appointments to request reviews, guides t
What AI Review Collection Agent Can Do
How It Works
Appointment is completed
After a client's appointment ends, the agent waits for a configurable delay (typically a few hours) before sending a review request.
Personalized request is sent
The message references the specific service the client received and includes a direct link to leave a review on your preferred platform.
Sentiment is gauged
Before directing to a public review site, the agent asks a quick satisfaction question. Unhappy clients are routed to private feedback instead.
Follow-up if needed
Clients who don't respond get a single gentle reminder. The agent tracks who has reviewed and stops messaging once a review is posted.
Key Benefits
Consistent Review Flow
Every satisfied client is asked to leave a review, creating a steady stream of fresh testimonials that boost your search rankings.
Protect Your Reputation
By gauging sentiment first, unhappy clients give private feedback instead of posting negative public reviews.
No Awkward Asks
The automated, personalized messages feel natural and are sent at the right time — your team never has to make an uncomfortable request.
Higher Review Rates
Personalized, well-timed requests with one-click links make it easy for clients to follow through, increasing your review conversion rate.
Who Uses AI Review Collection Agent
Frequently Asked Questions
Which review platforms does it support?
The agent supports Google Business Profile, Yelp, Facebook, Trustpilot, and custom review URLs. You choose which platform to prioritize for each request.
Won't clients find automated review requests annoying?
The agent sends a maximum of two messages per appointment — one initial request and one reminder. Messaging is friendly, personalized, and stops immediately once a review is posted.
Can I see the reviews before they're posted?
The agent doesn't control what clients post publicly. However, the sentiment check step routes unhappy clients to private feedback, which you can address directly before they leave a public review.
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