CRM for Estheticians
Track skin types, treatment protocols, and product recommendations
An esthetician CRM tracks client skin types, treatment history, product sensitivities, home care routines, and before/after notes. SchedulingKit includes CRM alongside scheduling, reminders, and payments for estheticians and skincare professionals.
Estheticians deliver highly personalized services. Knowing a client's skin type, sensitivity level, active ingredients they're using at home, and their treatment history is essential for both results and safety. SchedulingKit's CRM captures this information alongside bookings so every session starts with context, not questions.
Client Management Challenges for Estheticians
No record of active ingredients clients are using at home
Skin sensitivity reactions discovered during treatment, not before
Treatment protocols reconstructed from memory each visit
No follow-up system for post-treatment skin monitoring
Product recommendations not tracked per client
Difficulty managing seasonal treatment protocol changes
How SchedulingKit CRM Helps Estheticians
Skin profiles with type, sensitivities, and active ingredients
Treatment protocol history accessible before each session
Product recommendation log per client for consistency
Post-treatment follow-up messages for monitoring
Contraindication flags visible before services begin
Seasonal protocol tracking and adjustment reminders
CRM Features for Estheticians
Skin Profiles
Skin type, concerns, sensitivities, and current active ingredients per client.
Treatment Protocols
Record treatments performed, products used, and skin response each session.
Contraindication Flags
Alert for medications, recent procedures, or conditions that affect treatment.
Product Recommendations
Log home care products recommended and track purchase history.
Follow-up Automation
Post-treatment check-ins to monitor skin response and address concerns.
Before/After Notes
Document treatment progress with session-level skin condition notes.
Popular CRM Use Cases for Estheticians
Also Included with SchedulingKit
Frequently Asked Questions
Can I record skin type and sensitivities?
Yes. Each client profile includes detailed skin information — type, concerns, sensitivities, medications, and active ingredients they use at home.
Does it flag contraindications?
Yes. Conditions, medications, or recent procedures that affect treatment are flagged and visible before each appointment.
Can I track product recommendations?
Yes. Log which home care products you recommend per client and review the history at follow-up appointments.
Further Reading
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