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CRM for Nail Salons

Track client preferences, technician assignments, and visit history

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A nail salon CRM tracks client nail preferences, technician assignments, service history, product sensitivities, and rebooking patterns. SchedulingKit includes CRM alongside online booking and automated reminders for nail salons.

Nail salon clients develop strong preferences — their favorite technician, preferred polish brands, gel vs. acrylic, and the exact shape they like. A nail salon CRM captures all of this so any technician can deliver consistent service, and your best clients never feel like they have to explain themselves again. SchedulingKit builds these profiles automatically from bookings.

Common Challenges

Client Management Challenges for Nail Salons

Clients having to re-explain preferences every visit

No record of which polish brands or colors a client prefers

Technician assignments based on memory rather than data

Allergies to certain products not flagged before services

No way to identify clients who haven't rebooked recently

Walk-in clients never converted to repeat bookings

Why SchedulingKit

How SchedulingKit CRM Helps Nail Salons

Client profiles with nail preferences, polish history, and allergy flags

Technician assignment history for consistent service

Automated rebooking reminders based on typical visit intervals

Allergy and sensitivity alerts visible before each appointment

Walk-in clients added to CRM for future outreach

VIP client identification based on visit frequency and spend

CRM Features for Nail Salons

Preference Profiles

Record nail shape, length, polish type, favorite colors, and brand preferences.

Allergy Flags

Flag product sensitivities and allergies visible to technicians before each service.

Technician History

Track which technician served each client for consistent assignments.

Service History

Complete log of services received with dates, technician, and any notes.

Rebooking Reminders

Automated messages when clients are due for their next appointment.

VIP Tracking

Identify top clients by visit frequency and total spend.

Popular CRM Use Cases for Nail Salons

Storing client polish preferences and nail shapeFlagging product allergies before servicesAssigning preferred technicians to returning clientsSending rebooking reminders every 2-3 weeksConverting walk-ins into repeat booked clientsRunning loyalty programs for frequent visitors

Also Included with SchedulingKit

Online Booking

Team Scheduling

Payment Processing

Automated Reminders

Frequently Asked Questions

Can I store nail preferences per client?

Yes. Each client profile includes fields for preferred nail shape, length, polish type, brand preferences, and any other service details.

Does it flag allergies before appointments?

Yes. Product sensitivities and allergies are flagged on the client profile and visible to technicians before each service begins.

Can I track which technician serves each client?

Yes. Every appointment records the assigned technician. When a client rebooks, you can see their history and assign their preferred technician.

Ready to Manage Nail Salons Clients Effortlessly?

Start with a free account — your CRM builds itself from day one.

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