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CRM for Fitness Studios

Track members, attendance, and engagement in one dashboard

A fitness studio CRM tracks member profiles, class attendance, package usage, payment history, and engagement trends. SchedulingKit includes CRM features inside its scheduling platform so studios manage bookings and client relationships from one system.

Fitness studios lose members to churn they never saw coming. A member who drops from three classes a week to one is a flight risk — but without a CRM, no one notices until they've already left. SchedulingKit tracks every booking, class attendance, and payment so studio owners can spot engagement trends, reward loyal members, and intervene before cancellations happen.

Common Challenges

Client Management Challenges for Fitness Studios

Members churning without warning because engagement drops go unnoticed

No way to track class attendance patterns per member

Package and credit tracking done in spreadsheets or separate tools

Trainers don't know a member's history or goals before sessions

Manually following up with members who haven't attended recently

No visibility into which classes retain members long-term

Why SchedulingKit

How SchedulingKit CRM Helps Fitness Studios

Attendance tracking per member shows engagement trends over time

Automated re-engagement messages when attendance drops

Package credits tracked and visible at booking and check-in

Trainer notes on member goals, injuries, and progress

Identify at-risk members before they cancel

Revenue analytics by member segment and class type

CRM Features for Fitness Studios

Member Profiles

Contact info, fitness goals, injury notes, and emergency contacts in one place.

Attendance Tracking

See how often each member attends, which classes they prefer, and when patterns change.

Package & Credit Management

Track remaining class credits, membership status, and renewal dates automatically.

Engagement Scoring

Spot members whose attendance is declining before they cancel.

Trainer Notes

Record modifications, progress milestones, and training plan updates per member.

Automated Outreach

Trigger check-in messages when members miss their usual schedule.

Popular CRM Use Cases for Fitness Studios

Tracking member attendance patternsManaging class package credits and expirationsSending re-engagement messages to inactive membersRecording injury modifications for each memberAnalyzing class popularity and retention ratesManaging personal training client histories

Also Included with SchedulingKit

Online Booking
Team Scheduling
Payment Processing
Automated Reminders

Frequently Asked Questions

Can I see how often a member attends classes?

Yes. SchedulingKit tracks every booking and check-in, giving you a complete attendance history per member. You can see trends over time and identify when attendance starts to drop.

Does it track class credits and packages?

Yes. Package credits are tracked automatically. When a member books a class, the system deducts from their balance. You can see remaining credits on their profile at any time.

Can trainers add notes about a member?

Yes. Trainers can add notes about fitness goals, injuries, modifications, and progress directly to each member's profile.

Ready to Manage Fitness Studios Clients Effortlessly?

Start with a free account — your CRM builds itself from day one.

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