Appointment Reminder SMS Template
Short, effective SMS reminder templates with high open rates. Perfect for last-minute reminders.
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Template 1 (24h before):
Hi {{client_name}}! Reminder: {{service_name}} tomorrow at {{time}}. Reply C to confirm or R to reschedule. - {{business_name}}
Template 2 (2h before):
Your appt at {{business_name}} is in 2 hours ({{time}}). See you soon! Need to cancel? Reply here or call {{phone}}
Template 3 (Same day):
{{client_name}}, just a reminder you have {{service_name}} today at {{time}} at {{location}}. See you there! - {{business_name}}How to Use This Template
Copy the Template
Click the copy button above to copy to clipboard
Replace Variables
Swap {{variables}} with your business info
Send or Automate
Use manually or automate with SchedulingKit
Variables to Replace
{{client_name}}{{service_name}}{{time}}{{date}}{{location}}{{business_name}}{{phone}}💡 Pro Tips
Keep under 160 characters for single SMS
SMS has 98% open rate vs 20% for email
Include easy reply options
Use same day for time-sensitive reminders
Perfect For
When to Use This Template
Use for same-day or next-day reminders when urgency matters. SMS has 98% open rates compared to email's 20%. Pair with an email reminder 48 hours out for maximum no-show reduction.
✅ Best Practices
Keep each message under 160 characters to avoid multi-part billing that doubles your SMS costs
Include a reply keyword (C to confirm, R to reschedule) so clients can respond without opening a link
Schedule SMS for business hours only — a 6 AM text annoys more than it helps
⚠️ Common Mistakes to Avoid
Exceeding 160 characters and incurring double billing without realizing it
Sending SMS too early in the morning or late at night, which feels intrusive
Forgetting legally required opt-out language (e.g., "Reply STOP to unsubscribe")
Frequently Asked Questions
What's the character limit for SMS messages?
Standard SMS messages have a 160-character limit. Our templates are optimized to stay within this limit while conveying essential information. If your message exceeds 160 characters, it may be sent as multiple messages, which can increase costs.
When should I use SMS vs email reminders?
SMS is ideal for time-sensitive reminders (same-day or last-minute) because they have 98% open rates compared to email's 20%. Use SMS for: immediate confirmations, same-day reminders, urgent communications. Use email for: detailed instructions, longer messages, visual content.
Can clients reply to these SMS messages?
Yes! Our SMS templates include reply options like "Reply C to confirm." When clients respond, SchedulingKit can automatically process these responses, updating appointment statuses without any manual work on your part.
How do I personalize SMS at scale?
The {{variables}} in these templates (like {{client_name}} and {{time}}) are automatically replaced with each client's specific information when sent through SchedulingKit. This creates personalized messages for every client without manual effort.
Explore More Resources
Further Reading
- HubSpot: Free Business Templates — Curated collection of professional business templates.
- SCORE: Technology Resources — Free mentoring and guides for small businesses.
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