Cancellation Policy Template

[BUSINESS NAME] CANCELLATION POLICY

We value your time and ours. To ensure the best experience for all clients, 
please review our cancellation policy:

CANCELLATION NOTICE:
• Please provide at least [24/48] hours notice for cancellations or reschedules
• You can cancel online at any time: [booking link]
• Or call us at: [phone]

LATE CANCELLATION (within [X] hours):
• [50%] of the service fee will be charged
• This helps us recover lost revenue from unfilled slots

NO-SHOWS:
• Missing your appointment without notice will result in a [100%] charge
• No-shows may be required to prepay for future appointments

EXCEPTIONS:
We understand emergencies happen. Please contact us directly at [phone] 
for: illness, family emergencies, or weather-related issues.

LATE ARRIVALS:
• Arriving [15+] minutes late may result in a shortened service
• Full payment is still required
• If we cannot accommodate your appointment, it will be treated as a no-show

OUR COMMITMENT:
• We will never penalize cancellations made with proper notice
• We'll always try to accommodate rescheduling requests
• Your deposits are always applied to future appointments

Questions about this policy? Contact us at [email] or [phone].

Thank you for understanding!
[Business Name]