Accept Payments and Deposits at the Time of Booking
SchedulingKit's built-in payment processing lets you collect money at the moment of booking — before the appointment happens. Connect Stripe or PayPal to accept credit cards, debit cards, or PayPal payments. Set full payment or partial deposits per service type, and automate invoicing and receipt delivery. Clients who pay upfront show up at a significantly higher rate, directly reducing no-shows and last-minute cancellations. Refund policies and cancellation windows are fully configurable to match your business terms.
Understanding Payment Collection
Payment Collection is one of the foundational capabilities that separates professional scheduling from basic calendar tools. Collect deposits or full payment through Stripe or PayPal when clients book. Reduce late cancellations and no-shows with upfront payment. When implemented well, it removes guesswork from the booking process and gives both you and your clients confidence that every appointment is handled correctly.
Without payment collection, scheduling often depends on manual coordination—back-and-forth emails, sticky notes, or spreadsheets that quickly fall out of sync. These workarounds create gaps: double-bookings slip through, availability windows go unadvertised, and administrative overhead grows with every new client. The result is lost revenue and a frustrating experience for everyone involved.
As part of SchedulingKit's broader workflow, payment collection connects directly to your calendar, notification, and client management systems. Changes propagate instantly, so your availability is always accurate, reminders go out on time, and your team stays aligned without any extra steps.
What's Included
Everything you need for payment collection
Common Use Cases
How businesses use Payment Collection
How It Works
Explore the key capabilities of Payment Collection
Collect Payment at Booking
Clients pay securely via Stripe or PayPal as part of the booking flow. No separate invoicing step needed.
Collect Payment at Booking
Flexible Deposit Rules
Set full payment for some services and partial deposits for others. Each event type can have its own pricing and deposit configuration.
Flexible Deposit Rules
Automatic Invoicing
Receipts and invoices are generated and sent automatically. Clients get confirmation, and you get a clean revenue trail.
Automatic Invoicing
Cancellation Protection
Define refund windows and cancellation policies. Deposits protect your revenue when clients cancel inside the policy window.
Cancellation Protection
Best Practices
Get the most out of Payment Collection with these practical tips
- 1
Require a deposit (25–50% of service price) rather than full payment for high-value services to lower the booking barrier.
- 2
Set a clear cancellation window (e.g., 24 hours) beyond which deposits are non-refundable to protect against late cancellations.
- 3
Enable automatic receipts so clients get instant payment confirmation — it builds trust and reduces support inquiries.
- 4
Use Stripe for card payments and offer PayPal as an alternative to maximize the number of clients who can pay.
Frequently Asked Questions
Common questions about Payment Collection
Which payment providers are supported?
SchedulingKit integrates with Stripe and PayPal. Stripe handles credit and debit cards, while PayPal offers an additional payment option for clients who prefer it.
Can I collect a deposit instead of full payment?
Yes. Set the deposit amount as a fixed value or percentage per service type. The remaining balance can be collected at the appointment or via a follow-up invoice.
What happens if a client cancels?
Your cancellation policy determines the outcome. You can offer full refunds outside the cancellation window and retain deposits for late cancellations.
Do clients get a receipt?
Automatic receipts are sent immediately after payment. You can also generate downloadable invoices from the admin dashboard.
Further Reading
- G2: Appointment Scheduling Software — Independent peer reviews of scheduling tools.
- Capterra: Scheduling Software Reviews — Compare features and pricing across platforms.
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