SchedulingKit
Scheduling Glossary

What Is an Event Type? Definition & Examples

A template that defines the settings for a specific kind of meeting, including duration, availability, and booking rules.

Definition

An event type (also called an appointment type or service type) is a configurable meeting template that defines parameters for a specific appointment category. Settings include duration, location (in-person, video, phone), availability windows, buffer times, questions asked during booking, payment requirements, and confirmation messages. Each event type gets its own booking page. Examples include '30-minute discovery call', '60-minute consultation', or 'Group class session'. Most businesses run several side by side: a medical practice might offer a 60-minute 'New Patient Exam', a 15-minute 'Follow-Up' and a 30-minute 'Telehealth Consultation', each with its own price, provider and intake questions. Understanding this concept is essential for businesses evaluating scheduling technology, as it directly impacts how efficiently teams manage their time and how smoothly clients move through the booking process.

Event Type

15-minute quick chat: Free, no questions, video call

60-minute sales demo: Requires company info, screen share enabled

90-minute consulting session: $250 payment required, intake questions about goals

Group fitness class: 20 spots, recurring weekly, $15 per session

Haircut & color: 120 minutes, in-person, bookable only with the stylists who do color

Workflow example: Event Type

  1. 1

    A physiotherapy clinic creates three services: "Initial Assessment" (60 minutes), "Follow-Up" (30 minutes) and "Sports Massage" (45 minutes).

  2. 2

    For each one it sets the duration, price, location and the staff who can deliver it.

  3. 3

    It adds intake questions only to the Initial Assessment, where it needs background information.

  4. 4

    It clones the Follow-Up to create a "Follow-Up (Video)" with a Zoom location instead of the clinic address.

  5. 5

    Clients choose the right service on the booking site and see only the times and staff that fit that service.

Why Event Type Matters

Event types allow you to offer different services with appropriate settings without creating scheduling chaos. A quick chat shouldn't require the same commitment as a paid consultation. Event types let clients self-select the appropriate meeting while you maintain control over rules for each.

SchedulingKit — Event Type

Create an event type for each service you offer (plan limits are listed on the pricing page). Clone existing types to speed setup, organize with categories, set per-type availability, and customize every aspect of the booking and meeting experience. Each event type is independently configurable.

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When this isn't for you

This definition page is reference-only. If you came here looking for software to handle event type, head to /scheduling-software or /features instead. Skip this page if you're already familiar with the term.