Scheduling Glossary

Timezone Detection

Automatic identification of a booker's timezone to display appointment times in their local time.

Definition

Timezone detection is the automatic identification of a website visitor's timezone based on their browser settings or IP address. Good scheduling software detects the visitor's timezone and displays all available times in that zone, then converts to the host's timezone when adding to calendars. This prevents confusion and booking errors that occur when people manually convert times.

Examples of Timezone Detection

A London visitor sees times as GMT when booking a US-based consultant

Australian clients see Australian time while booking European services

Remote team members book meetings displayed in their respective timezones

Travel agents show appointment times in the client's home timezone

Why Timezone Detection Matters

Timezone confusion causes missed meetings, frustrated clients, and manual corrections. Automatic detection and conversion eliminates 'I thought it was 3pm MY time' errors. It's essential for any business with clients across time zones.

How SchedulingKit Handles Timezone Detection

SchedulingKit automatically detects each visitor's timezone and displays times accordingly. Calendar invites include the correct timezone for each attendee. Visitors can also manually override if detection is incorrect.

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FAQ

Common Questions About Timezone Detection

What if timezone detection is wrong?

Visitors can manually select their correct timezone from a dropdown on the booking page.

How does this work for recurring appointments?

Each occurrence is converted correctly, including handling daylight saving time transitions differently per region.

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