How to Collect Deposits Online When Clients Book
Require upfront deposits during booking to secure commitments, reduce no-shows, and improve cash flow for your service business.
Start the GuideHow to Collect Deposits Online When Clients Book This step-by-step guide covers everything you need, from prerequisites to pro tips, so you can complete the process in 20 minutes or less. Browse all how-to guides.
What You Need Before Collect Deposits Online
Make sure you have the following ready:
- A Stripe or Square account
- Deposit amounts decided per service
How to Collect Deposits Online
6 steps · 20 minutes
Connect your payment processor
Link your Stripe or Square account to SchedulingKit. This takes under two minutes and requires no coding.
Set deposit rules per service
Choose a flat amount or percentage for each service. High-value services typically require 20-50% upfront.
Start with a lower deposit percentage and increase if no-shows persist.
Configure refund and cancellation terms
Define whether deposits are fully refundable, partially refundable, or non-refundable based on cancellation timing.
Display deposit info on the booking page
Make deposit amounts and refund terms visible before checkout so clients know what to expect.
Set up deposit receipts
Enable automatic receipt emails that show the amount charged, remaining balance, and appointment details.
Handle remaining balances
Choose whether to collect the remaining balance at the appointment, send an invoice, or charge the card on file automatically.
Was this article helpful?
Frequently Asked Questions
Related Guides
Continue with these related tutorials
Reduce No-Shows at Your Salon
Stop losing money to empty chairs. This guide walks salon owners through proven strategies to reduce no-shows using reminders, deposits, and smart policies.
Set Up Payment Collection
Accept full payments, deposits, or tips at the time of booking so you get paid before clients walk through the door.
Create a Cancellation Policy
Draft and enforce a clear cancellation policy that reduces no-shows, sets client expectations, and protects your revenue.
Ready to Get Started?
Sign up free and follow this guide step by step, your scheduling will be live in minutes.
Free forever plan available • No credit card required
When this isn't for you
This is not for you if you've already implemented the workflow. The walkthrough is for first-time setup. Skip if your team already has a working process.