How to Set Up Online Booking for Your Dental Practice
How to set up online booking for your dental practice in about 45 minutes: choose which appointment types patients can book, set each dentist's and hygienist's hours, turn on reminders, and publish the booking link, while clinical records and insurance stay in your practice management system.
Start the GuideHow to Set Up Online Booking for Your Dental Practice This step-by-step guide covers everything you need, from prerequisites to pro tips, so you can complete the process in 45 minutes or less. Browse all how-to guides.
What You Need Before Set Up Online Booking for Your Dental Practice
Make sure you have the following ready:
- Appointment types with durations finalized
- Provider schedules and days off
- A link to your practice management system's intake form
How to Set Up Online Booking for Your Dental Practice
7 steps · 45 minutes
Create your account
Sign up and enter your practice name, address, time zone, and contact details. These appear on your booking page and in confirmation emails.
Configure appointment types
Add the visits patients can book themselves, such as cleanings, exams, and new-patient consultations, each with the correct duration and price. Keep complex procedures staff-booked.
Set longer durations for new-patient visits to avoid running behind.
Set provider availability
Enter each dentist's and hygienist's working hours and days off, and offer each appointment type only with the providers who perform it. Chair (operatory) assignment stays in your practice management system.
Point patients to your intake forms
Keep medical history and insurance details in your practice management or EHR system's own intake forms, and add a link to them in the confirmation message so patients complete them before arriving.
Enable automated reminders
Set email reminders, and on the Standard plan and above SMS reminders for patients who opt in, for example 48 hours and 2 hours before the appointment, each with a reschedule link.
Publish your booking page
Add the booking link to your website, Google Business Profile, and patient portal. Embed the widget on your homepage for one-click scheduling.
Add the link to your voicemail greeting to deflect after-hours calls.
Train your front desk
Walk the team through the dashboard so they can manage, reschedule, and override bookings when needed.
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