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7 Best CRM Software for Salons (2026)

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Key Takeaways
  • 1Salons need a CRM that keeps visit history, formulas and preferences, and brings clients back to rebook
  • 2SchedulingKit builds a client record from every booking, but has no tags, segments or marketing campaigns
  • 3Salon suites such as Mangomint, Phorest and Boulevard add POS, memberships and marketing campaigns

This guide compares the 7 best CRM software options for salons in 2026. A salon CRM should keep each client's visit history, formulas and preferences, and help bring them back to rebook. Some tools stop there; salon suites add POS, retail, memberships and marketing campaigns.

Each entry below says what the tool tracks, where it falls short, and what it costs.

The 7 Best CRM Software Options for Salons

1. SchedulingKit — Best for Simple Client Records Built From Booking

SchedulingKit creates a client record automatically from each booking. The record shows contact details, staff-only notes (such as color formulas or preferences), notification preferences, upcoming and past appointments, total bookings, total spent and reviews. You can search by name, email or phone.

Around the client record, salons get online booking with stylist selection or "Any Available," deposits (Standard and up), SMS reminders (Standard and up), after-visit Workflows, reviews, packages and business-issued gift cards (Pro and up).

What it does not have: tags or segments, custom fields, marketing campaigns, CSV import or export, POS and retail inventory, or waitlists.

Example workflow: A stylist adds "7N + 20 vol, 35 min" to a client's notes after a color appointment. Six weeks later, an after-event Workflow emails the client a link to rebook, and the stylist sees the formula on the client record before the next visit.

Pricing: Free plan (1 team member). Standard $12, Pro $20, Business $36 per seat per month. See pricing.

2. Mangomint — Best Salon-Specific CRM and Front Desk

Mangomint combines client profiles, forms, memberships, automated marketing flows and a POS with a front-desk workflow designed for salons and spas.

Pricing: From about $165/month per location; check the vendor's site.

3. Boulevard — Best for Luxury Salons

Boulevard pairs detailed client profiles with marketing automation, memberships and a premium booking experience for higher-end salons and multi-location groups.

Pricing: From about $175/month per location.

4. Vagaro — Best Value CRM Plus Marketplace

Vagaro offers client profiles, booking, POS and optional email and text marketing, plus a consumer marketplace for discovery. Many features are add-ons.

Pricing: From about $30/month for one calendar, with add-ons extra.

5. Fresha — Best for Marketplace Discovery

Fresha offers salon software with client profiles, booking and payments, and a large consumer marketplace. It now uses subscription plans, and marketplace bookings from new clients carry a fee.

Pricing: Subscription plans priced by team size, plus payment processing and new-client marketplace fees. Check the vendor's site for current pricing.

6. Phorest — Best for Salon Marketing and Retention

Phorest focuses on retention with automated marketing campaigns, reminders, loyalty and reputation tools built on its client database.

Pricing: Quote-based.

7. Zenoti — Best for Multi-Location Chains

Zenoti is an enterprise platform with centralized client records, marketing, inventory and reporting for salon and spa chains.

Pricing: Custom quote.

How to Choose the Right CRM for Salons

  1. Decide how much marketing you want in one tool. Segmented campaigns and loyalty programs point to Phorest, Mangomint or Boulevard. If you only need client history and reminders, a lighter tool may do.
  2. Check retail needs. Product sales and inventory require a POS, which SchedulingKit does not have.
  3. Weigh marketplace fees. Marketplaces can bring new clients but charge for them.
  4. Plan your data migration. Ask each vendor how they import client history from your current system.

Frequently Asked Questions

What is the best free CRM for salons?

Free options are limited. SchedulingKit's Free plan keeps client records for one team member; SMS reminders, deposits and team members require paid plans.

Do I need a separate CRM or will my salon booking software handle it?

Most salon booking software includes client profiles and visit history. You need a separate marketing tool only if you want advanced segmentation and campaigns your booking tool lacks.

How long does it take to set up a salon CRM?

A new setup with services, staff and notes takes a few hours. Migrating years of client history from another system can take longer, depending on what the vendor can import.

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