30 Appointment Deposit Statistics Every Business Should Know (2026)

Of service businesses now require some form of deposit or prepayment.

Square Appointments Data Report

Of salons and spas require deposits for high-value services.

Salon Today Industry Report

Most common deposit range for service appointments.

Setmore Business Efficiency Report

Of businesses charge a flat fee rather than a percentage-based deposit.

Capterra Scheduling Software Trends

Most common percentage charged as a deposit for service appointments.

Square Appointments Data Report

Increase in deposit adoption among small businesses from 2023 to 2025.

SCORE Small Business Report

Of consumers are willing to pay a deposit if it's applied toward the final service cost.

GetApp Consumer Scheduling Survey

Of consumers say deposits make them take their appointment more seriously.

PwC Consumer Behavior Report

Of consumers have decided not to book because a deposit was required.

Baymard Institute Checkout UX

Of consumers prefer deposits over strict cancellation penalty fees.

Accenture Consumer Pulse Survey

Of consumers say they would leave a negative review if a deposit felt excessive.

BrightLocal Consumer Review Survey

Of consumers accept deposits for services over $100.

Square Appointments Data Report

Most common refund window for appointment deposits.

Acuity Scheduling Business Insights

Of consumers want a clear refund policy displayed before paying a deposit.

Baymard Institute Checkout UX

Of businesses offer rescheduling as an alternative to deposit forfeiture.

Vagaro Business Intelligence Report

Of businesses process deposits through their online booking platform.

Capterra Scheduling Software Trends

Of businesses that charge deposits report some initial pushback from clients.

Salon Today Industry Report

Of initial pushback subsides within 3 months of implementing deposit policies.

SCORE Small Business Report