Bring Lapsed Clients Back with AI Reactivation

SchedulingKit's AI Client Reactivation identifies clients who have fallen off your booking schedule and brings them back with personalized, automated outreach. The system monitors each client's booking frequency and detects when they miss their typical cadence — a monthly haircut client who hasn't booked in 6 weeks, a quarterly coaching client overdue by a month. It then sends a tailored message via their preferred channel with a friendly nudge and a one-click rebooking link. For service businesses where 60-70% of revenue comes from repeat clients, reactivation campaigns recover 10-20% of lapsed clients who would otherwise never return. The entire process runs automatically — from lapse detection to outreach to rebooking — without staff involvement.