SchedulingKit
Customer Portal

Customer Portal for Podiatrists

Simplify Appointment Management and Orthotics Tracking for Patients

A branded self-service portal for your podiatrists clients. Manage appointments, packages, and payments from one place with SchedulingKit.

A client portal for podiatrists gives clients 24/7 self-service access to book appointments, view history, manage packages, and handle payments — reducing phone calls and front-desk workload. SchedulingKit provides podiatrists with a branded client portal in 2026. See all client portal pages.

Why Podiatrists Need a Customer Portal

Podiatry patients frequently need recurring visits — diabetic foot exams, orthotics adjustments, wound care follow-ups — that create ongoing scheduling relationships. SchedulingKit's patient portal for podiatrists gives patients a central place to manage their appointments, track orthotics orders, and access their care plan. Diabetic foot care is the highest-compliance-sensitivity segment of podiatry. Patients who miss scheduled exams risk serious complications. A portal that sends automated appointment reminders, shows the care plan frequency, and makes rebooking effortless improves compliance rates for this critical patient population. Orthotics management through the portal eliminates the most common follow-up calls. Patients can check the status of their orthotics order, see their fitting appointment date, and request adjustments after the break-in period — all without calling the office.

Portal Benefits for Podiatrists

Appointment Management

Patients book routine exams, follow-ups, and procedure appointments online.

Orthotics Order Tracking

Patients check the status of custom orthotics from order through fitting.

Care Plan View

Patients see their prescribed visit frequency and upcoming appointments.

Diabetic Care Reminders

Automated reminders for diabetic foot exams at prescribed intervals.

Adjustment Requests

Patients request orthotics adjustments or follow-up visits through the portal.

Exercise Instructions

Post-visit foot exercises and care instructions accessible in the portal.

Insurance & Billing

Patients view co-pays, insurance claims, and billing history.

Branded Portal

Professional branding creates a cohesive patient experience.

How Podiatrists Use the Customer Portal

Recurring exam scheduling

Patients maintain their diabetic foot exam schedule through the portal

Orthotics tracking

Patients check order status and fitting appointment dates

Adjustment requests

Patients request orthotics adjustments during the break-in period

Care plan compliance

Automated reminders keep patients on their prescribed visit schedule

Post-visit instructions

Patients access exercises and care instructions between visits

Diabetic patient compliance for quarterly foot exams improved from 61% to 89% after launching the portal. The automated reminders and easy rebooking made all the difference.
P
Podiatrist
DPM, StepWell Foot & Ankle

Common Challenges

Diabetic patients missing scheduled exams due to scheduling friction

Patients calling repeatedly to check orthotics order status

No self-service way for patients to request orthotics adjustments

Low compliance with prescribed visit frequency for chronic foot conditions

By the Numbers

89%

Diabetic exam compliance rate with portal reminders (up from 61%)

57%

Reduction in orthotics status inquiry calls

34%

More follow-up visits completed on schedule with portal reminders

Frequently Asked Questions

Can patients track their orthotics order?

Yes. The portal shows order status — submitted, in fabrication, ready for fitting — so patients know exactly when to expect their custom orthotics.

How do diabetic care reminders work?

Set the prescribed exam frequency per patient. Automated reminders prompt scheduling at the right intervals to maintain compliance.

Can patients request adjustments?

Yes. Patients submit orthotics adjustment requests through the portal with descriptions of comfort issues, and the office schedules a fitting visit.

Can patients see their care plan?

Absolutely. The care plan shows prescribed visit frequency, treatment goals, and upcoming appointments so patients understand their care trajectory.

Are post-visit exercises available?

Yes. Providers assign foot exercises and care instructions that patients access in the portal between appointments.

Launch Your Customer Portal Today

Podiatrists clients expect self-service—give it to them with SchedulingKit

Free forever plan available • No credit card required