Scheduling Glossary

Double Booking

When two appointments are accidentally scheduled for the same time slot.

Definition

Double booking occurs when the same person or resource is scheduled for two different appointments at overlapping times. This typically happens with manual scheduling, disconnected booking systems, or lag between calendar updates. Double bookings force one appointment to be rescheduled, creating a poor client experience and logistical chaos.

Examples of Double Booking

A consultant has two clients calling at the same time

A meeting room is booked for two different teams

A service provider scheduled onsite and for a video call simultaneously

An interview scheduled while the interviewer is in another meeting

Why Double Booking Matters

Double bookings are embarrassing and unprofessional. They waste client time, damage trust, and create stressful rescheduling situations. Regular double bookings indicate a broken scheduling process that needs automation.

How SchedulingKit Handles Double Booking

SchedulingKit prevents double bookings through real-time calendar sync. When you or a client books a time, all connected calendars update instantly. The booking page never shows times that are already taken.

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FAQ

Common Questions About Double Booking

How do I avoid double bookings?

Connect all your calendars to SchedulingKit. Real-time sync ensures your booking page only shows truly available times.

What if I intentionally want to allow double bookings?

For resources like meeting rooms, you can configure whether double booking is allowed or blocked.

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