40 Telehealth & Virtual Care Statistics (2026)
Telehealth has evolved from a pandemic necessity to a permanent fixture of healthcare delivery. Patients expect the option to see providers virtually, and practices that embrace telehealth are capturing new patient segments and improving efficiency. These statistics reveal the state of telehealth in 2026 and the scheduling infrastructure that supports it.
40 Telehealth & Virtual Care Statistics (2026) reveal key trends in scheduling and appointment management. This page compiles 24 data points from industry sources to help you make informed decisions. Sources include G2, Capterra, and published industry research.
Table of Contents
Telehealth Market & Adoption
Of all outpatient visits include a virtual care component.
industry research
Patient Preferences
Of patients want the ability to self-schedule telehealth visits online.
Of patients prefer telehealth for follow-up appointments.
industry research
Of patients would switch providers to one offering telehealth scheduling.
Of patients prefer evening/weekend telehealth slots not available in-clinic.
Of patients expect a confirmation email or text after booking a telehealth visit.
Telehealth Revenue & Efficiency
Revenue increase for practices that add telehealth to their service mix.
Reduction in patient no-shows for telehealth vs. in-person appointments.
More patients seen per day by providers offering both in-person and virtual.
Telehealth Scheduling Patterns
Of telehealth appointments are booked online (vs. 38% for in-person visits).
Patients want a single booking system for both in-person and virtual visits.
What the Data Tells Us
The global telehealth market is $116 billion and growing at 24.3% CAGR.
85% of patients who tried telehealth want to continue, demand is permanent.
Telehealth no-shows are 40% lower than in-person, and 78% of visits complete as scheduled.
Practices adding telehealth see 23% revenue increase and serve 31% more patients per day.
71% of patients want to self-schedule telehealth visits, but 58% of providers struggle with scheduling integration.
52% of telehealth appointments are booked online, with 35% booked after hours.
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