40 Telehealth & Virtual Care Statistics (2026)

Of patients want the ability to self-schedule telehealth visits online.

Accenture Digital Health Survey

Of patients prefer telehealth for follow-up appointments.

Deloitte Health Consumer Survey

Of patients would switch providers to one offering telehealth scheduling.

NexHealth Patient Preferences

Of telehealth patients say convenience is the top benefit.

KLAS Telehealth Report

Of patients prefer evening/weekend telehealth slots not available in-clinic.

Zocdoc Telehealth Insights

Of patients expect a confirmation email or text after booking a telehealth visit.

Klara Patient Communication Data

Of telehealth appointments are booked online (vs. 38% for in-person visits).

Zocdoc Scheduling Data

Of telehealth bookings occur outside traditional business hours.

Doxy.me Analytics Report

Faster time from booking to visit for telehealth vs. in-person.

NexHealth Scheduling Insights

Of telehealth visits are same-day or next-day appointments.

KLAS Same-Day Access Report

Of patients want a single booking system for both in-person and virtual visits.

Accenture Healthcare Survey

Of providers say scheduling integration is their top telehealth challenge.

MGMA Technology Survey