Customer Portal

Customer Portal for Catering

Simplify Event Planning with Self-Service Menu and Details Management

A branded self-service portal for your catering clients. Manage appointments, packages, and payments from one place with SchedulingKit.

Launch Your Portal See Pricing

A client portal for catering gives clients 24/7 self-service access to book appointments, view history, manage packages, and handle payments — reducing phone calls and front-desk workload. SchedulingKit provides catering with a branded client portal in 2026. See all client portal pages.

Why Catering Need a Customer Portal

Catering clients need to make dozens of decisions before their event — menu selections, dietary accommodations, timeline details, rental needs — that traditionally happen through endless email chains. SchedulingKit's customer portal for catering consolidates every event detail in one place where clients review, approve, and modify their plans. The event planning portal replaces the back-and-forth email chains that consume hours of coordinator time per event. Clients can review menu options, submit guest dietary requirements, approve the event timeline, and confirm final headcount through the portal. Every decision is logged with a timestamp, eliminating the "I thought we agreed on the chicken" disputes. For corporate clients with recurring catering needs, the portal stores event templates and preferences. A client who orders the same lunch spread monthly can reorder in minutes rather than starting from scratch each time.

Portal Benefits for Catering

Menu Selection

Clients browse menus, select dishes, and specify dietary accommodations.

Event Timeline

Clients review and approve the event timeline including setup and service.

Headcount Management

Clients update final headcount through the portal with a cutoff deadline.

Dietary Tracking

Clients submit guest dietary requirements linked to their event.

Approval Workflow

Menu, timeline, and pricing approvals logged with timestamps.

Event Templates

Recurring clients reorder from saved event templates in minutes.

Photo Portfolio

Clients browse past event photos to visualize presentation options.

Invoice & Payment

Clients view quotes, approve pricing, and make deposits online.

How Catering Use the Customer Portal

Menu planning

Clients select menus and specify dietary needs through the portal

Event detail management

Clients update headcount, timeline, and logistics in one place

Recurring event ordering

Corporate clients reorder from saved templates quickly

Approval tracking

Every decision is logged with a timestamp for dispute prevention

Deposit and payment

Clients make deposits and payments through the portal

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Event planning emails dropped 70% after launching the portal. Clients make their menu selections and approve everything in one place. No more lost email threads.

Catering Director

Director, Savory Events Catering