Reschedule Link
A unique URL sent to booked clients that allows them to modify their appointment time without contacting support.
Definition
A reschedule link is a self-service URL (often included in confirmation and reminder emails) that allows clients to change their appointment to a different available time. The link is unique to each booking, authenticates the booker, and shows available alternatives. Successful reschedule updates all calendars and sends new confirmations. This reduces support burden and gives clients flexibility.
Examples of Reschedule Link
'Need to change your time? Click here to reschedule' in confirmation email
One-click reschedule button in reminder SMS
Client self-service portal with reschedule option
Link that shows only times that work for original participants
Why Reschedule Link Matters
Without self-service reschedule, clients call or email to change times, creating support tickets. This creates friction (client might just no-show instead). Self-service reschedule reduces no-shows by making it easy to adjust rather than skip.
How SchedulingKit Handles Reschedule Link
Every booking confirmation includes a reschedule link. Clients click, see new availability, and pick a new time. The old slot reopens for other bookings. All parties are notified. No admin intervention needed.
Try SchedulingKit FreeCommon Questions About Reschedule Link
Can I limit how close to the meeting clients can reschedule?
Yes, set a reschedule cutoff time similar to cancellation policy. E.g., must reschedule at least 24 hours before.
Does rescheduling count as a cancellation for policy purposes?
Typically no—it's changing the time, not cancelling. But you can configure strict policies that count late reschedules as partial cancellations.
Related Terms
Ready to Implement Reschedule Link?
SchedulingKit makes it easy. Start your free account today and see the difference.