SchedulingKit
Integrations
Via ZapierMarketing

Connect SchedulingKit to ActiveCampaign via Zapier

There's no native ActiveCampaign connector. With Zapier, a booking can create or update a contact and add a tag that starts one of your ActiveCampaign automations. Separate Zaps can react to cancellations and reschedules; completed appointments need a webhook.

Connects through Zapier

There's no native ActiveCampaign connector. You build a Zap: a SchedulingKit trigger, then ActiveCampaign's Create or Update Contact and a tag or automation step. Zapier connections use SchedulingKit's API and webhooks, which are included on the Pro plan and above. You also need a Zapier account, and each Zap runs on your Zapier plan.

Known issue: signing in to the SchedulingKit app inside Zapier with an API token currently fails. Until that’s fixed, add a webhook in SchedulingKit (Settings → Webhooks, Pro plan and above) that points to a Webhooks by Zapier “Catch Hook” trigger. See API & webhooks

Features

Create or update a contact from a booking
Add tags by service or status
Start automations on booking, cancellation or reschedule
Completed-appointment flows via webhook

Why Connect ActiveCampaign?

Kick off nurture sequences the moment someone books

Keep contacts tagged by the services they use

React to cancellations with a different message

How It Works

01

Trigger

In Zapier, choose SchedulingKit → New Booking (or Booking Cancelled / Booking Rescheduled).

02

Contact

Add ActiveCampaign → Create or Update Contact, matched on email.

03

Tag

Add a tag (for example, the service name) that your automation listens for.

04

Test

Make a real booking and confirm the contact, tag and automation in ActiveCampaign.

ActiveCampaign workflows

Automations by booking event

Use one Zap per SchedulingKit trigger (New Booking, Booking Cancelled, Booking Rescheduled), each adding a different tag. For a sequence that starts after the appointment has happened, send SchedulingKit's event.updated webhook to a Catch Hook and filter for status = completed.

Tagging contacts

Map the service name or ID to a tag so contacts are segmented by what they book. Tagging by how often someone books needs you to store a running count or last-booking date yourself; the booking trigger doesn't carry a client's history.

Follow-up sequences

Build the timing and content in ActiveCampaign. A booking trigger tells you an appointment was booked, not that it was attended, so use the completed-status webhook for true after-appointment follow-ups. Only send marketing email to contacts who've opted in.

What the ActiveCampaign integration doesn't do

  • No native ActiveCampaign app; the connection runs through Zapier.
  • No completed-appointment or booking-frequency trigger in the Zapier app.
  • Marketing consent must be handled by you.
  • Zapier connections use SchedulingKit's API and webhooks, which are included on the Pro plan and above. You also need a Zapier account, and each Zap runs on your Zapier plan.

Frequently Asked Questions

Technical Details

Connection

Zapier: SchedulingKit trigger or webhook → ActiveCampaign action.

Direction

One way, SchedulingKit to ActiveCampaign.

Plan

SchedulingKit Pro and above, plus Zapier.

Further Reading

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