My AI Front Desk Review
An AI receptionist with voice, chat, SMS, CRM and booking workflows.
Visit My AI Front DeskMy AI Front Desk is a candidate for businesses that want phone answering, chat, SMS, CRM and booking in one plan. Budget from the current $99 monthly or $79 annual Business rate, then model your voice, chat and SMS usage and any overages. Use the seven-day trial to test calendar booking, human transfers and the specific integrations you need. Confirm current Free-tier availability with the vendor because its published materials conflict. We have not assigned a product score without a documented hands-on evaluation. Visit My AI Front Desk's official site →
My AI Front Desk Overview
My AI Front Desk sells an AI receptionist and broader business workflow suite. Its current Business-in-a-Box plan is $99/month, or $79/month billed annually, and lists 200 voice minutes, 100 chatbot conversations, 400 SMS messages, CRM, automations and Zapier. Overage credits and any additional subscriptions need to be considered alongside the base price. The vendor advertises appointment booking and transferring a caller to a human; test those paths with your own calendar, hours and escalation rules. A seven-day trial is listed. Its current pricing FAQ says there is no permanent free receptionist plan, while an earlier vendor tutorial describes a limited Free tier, so confirm availability during signup.
My AI Front Desk Pros & Cons
Pros
- AI phone answering can cover calls outside staffed hours
- Business plan lists voice, chatbot and SMS usage together
- Customizable AI persona trained on your business information
- Automatic appointment booking during phone conversations
- Vendor advertises transfer to a human when escalation is needed
- CRM, automations and Zapier are listed on the Business plan
Cons
- Test complex, urgent and sensitive calls before assigning them to AI
- A human transfer still depends on your staffing and escalation setup
- Included voice, chatbot and SMS allowances may require overage credits
- Current pricing and an older vendor tutorial conflict on Free-tier availability
- Confirm the required calendar, CRM and Zapier workflow during the trial
My AI Front Desk Key Features
AI Phone Answering
The vendor offers an AI receptionist trained on business details. Test actual call coverage, exceptions and transfer behavior before promising every call is answered or a measured booking lift.
Automatic Appointment Booking
The AI schedules appointments during phone conversations based on your availability rules and sends confirmations to both parties.
Customizable AI Persona
Train the AI with your business name, services, pricing, FAQs, and tone so it represents your brand accurately on every call.
Call Transcripts
Full transcripts of every AI-handled call are available for review, helping you understand customer needs and improve the AI's responses.
SMS and Chatbot
The Business plan lists 400 SMS messages and 100 chatbot conversations, with additional usage billed through credits.
My AI Front Desk Pricing (2026)
Current pricing tiers and what's included
Business-in-a-Box
$99/mo monthly ($79/mo billed annually)
- 200 voice minutes
- 100 chatbot conversations
- 400 SMS
- CRM, automations and Zapier
Partner / Enterprise
Custom
- Confirm scope, included usage and contract terms with the vendor
Who Is My AI Front Desk For?
Best for:
Businesses that need AI call answering plus chat, SMS and CRM workflows and can test their real booking and transfer paths during a trial.
Not Ideal For
Teams needing an independently verified unlimited-usage or permanent-free plan, or those that have not validated sensitive call handling and required integrations.
Our Verdict
My AI Front Desk is a candidate for businesses that want phone answering, chat, SMS, CRM and booking in one plan. Budget from the current $99 monthly or $79 annual Business rate, then model your voice, chat and SMS usage and any overages. Use the seven-day trial to test calendar booking, human transfers and the specific integrations you need. Confirm current Free-tier availability with the vendor because its published materials conflict. We have not assigned a product score without a documented hands-on evaluation.
Consider SchedulingKit as an Alternative
Compare My AI Front Desk and SchedulingKit against your required workflow. SchedulingKit Free includes one member, one event type, one calendar and 50 bookings per month; paid capabilities and AI add-ons have separate requirements.
More About My AI Front Desk
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