Migrate from Fresha
to SchedulingKit
A practical guide to moving from Fresha to SchedulingKit: what you recreate by hand, what you reconnect, and what stays in Fresha. There is no one-click migration. Services and team move by hand; the Fresha marketplace, product sales and saved payment details stay behind.
Migrating from Fresha to SchedulingKit takes about 1-2 hours. This step-by-step guide covers data export, account setup, and going live. See how the two compare in our Fresha alternative breakdown.
What Transfers
Can Be Transferred
- Services, durations and prices (recreated by hand)
- Staff and working hours (staff re-invited, hours re-entered)
- Calendar connections: Google, Outlook/Microsoft 365, Apple iCloud (reconnect)
- Video links: Zoom, Microsoft Teams or Google Meet (reconnect)
- Payment processor: Stripe, PayPal or Square (reconnect, Standard and above)
- Client contact list (keep your Fresha export for reference; SchedulingKit creates records as clients book, and you can add key clients one at a time on Standard and above)
Cannot Be Transferred
- Past appointment history from Fresha
- Upcoming appointments already booked in Fresha (they stay there unless you re-enter them)
- Client notes and profile fields (no CSV import)
- Payment and invoice history
- Fresha marketplace profile, reviews and consumer app
- Product sales and inventory
- Saved cards and deposits held in Fresha
Migration Steps
Follow these steps to complete your migration in 1-2 hours
Export or Record Your Fresha Setup
Export your client list from Fresha if available, and note each service, team member and price. SchedulingKit has no import tool and no CSV client import. Your export is for your own records: you'll use it to recreate services, check nothing is missed and email clients your new link.
💡 Tips:
- •Screenshot each service's duration, price and settings
- •List the upcoming appointments already booked in Fresha
- •Save your client contact list for your announcement email
Create Your SchedulingKit Account and Choose a Plan
Sign up free, then pick the plan that matches what you use in Fresha. Standard ($12 per seat per month) adds online payments, SMS reminders, Workflows, reviews and the client portal; Pro ($20) adds Round Robin and Collective scheduling, recurring bookings, packages, gift cards, Zapier and the API. The Free plan covers one team member and one calendar connection.
💡 Tips:
- •Paid plans start with a 14-day trial
- •Check which features you rely on before choosing a plan
Recreate Your Services
Create each service by hand with its duration, price and location, and choose One-on-One or Group (with a capacity). Set the cancellation deadline and minimum notice clients must respect when they reschedule or cancel.
💡 Tips:
- •Start with your most-booked service
- •Set reminder timing per service
Add Staff, Hours and Calendars
Invite team members, set each person's working hours and days off (per location if you have several), and connect Google, Outlook or Apple iCloud calendars so busy times block availability. Connect Zoom or Microsoft Teams, or use Google Meet through Google Calendar, for virtual appointments.
💡 Tips:
- •Connect calendars before sharing your link to avoid double-bookings
- •Clients can pick a team member or Any Available
Connect Payments and Reminders
On Standard and above, connect Stripe, PayPal or Square and choose full payment or a deposit per service; remaining balances are invoiced, never charged automatically. Stripe cancellations refund in full automatically; PayPal and Square refunds are manual. Turn on email reminders and SMS reminders for clients who opt in.
💡 Tips:
- •Recurring packages bill through Stripe only
- •SMS credits are included per seat each month
Add the AI Chatbot or AI Receptionist (Optional)
The AI chatbot is a $12/month add-on on Standard and above, and the AI receptionist (answers calls and SMS) is a $39/month add-on on the Business plan. Both can list services, answer business and staff questions, check availability and create bookings; they don't reschedule or cancel bookings or make outbound calls.
💡 Tips:
- •Test the chatbot with common questions before going live
- •Keep a human fallback for anything beyond booking
Test, Switch Links and Run Both Tools in Parallel
Make a test booking end to end, including payment and reminders. Then replace your Fresha links with your SchedulingKit link, inline embed, popup widget or button link, and email regular clients the new link. Keep Fresha active until the appointments already booked there are finished, then cancel.
💡 Tips:
- •Update your website, email signature, Google Business Profile and social links
- •Don't cancel Fresha until its last booked appointment has passed
Feature Comparison
How Fresha features map to SchedulingKit
| Feature | Fresha | SchedulingKit |
|---|---|---|
| Online Booking | Fresha booking page | Booking page and embeds |
| Payment Processing | Fresha Pay | Your Stripe, PayPal or Square account (Standard and above)Your processor's fees apply |
| Marketplace | Fresha consumer app | Your own booking pageNo marketplace |
| Client Management | Client records | Client records built from bookingsStaff-only notes, booking history, total spent |
| Client Communication | Email/SMS notifications | Email and SMS notifications; AI chatbot add-on |
| Phone Bookings | Manual | AI receptionist add-on (Business plan) |
| Team Management | Team included | Billed per seat (Free plan: 1 person) |
| Reminders | Email + push | Email; SMS on Standard and above |
What to Expect
What You'll Gain
- No marketplace, so no marketplace fee on new clients
- Your own Stripe, PayPal or Square account
- Client records with staff-only notes, booking history and total spent
- Optional AI chatbot add-on ($12/month, Standard and above)
- Optional AI receptionist add-on for calls ($39/month, Business plan)
- Packages and gift cards issued by your team on Pro
- Works for any appointment-based business
Things to Consider
- Fresha marketplace exposure for new client discovery
- Fresha's free core software for teams (SchedulingKit bills per seat)
- A consumer mobile app
- Product sales and inventory management
Migration Questions
Further Reading
- G2: Scheduling Software Reviews — Compare scheduling platforms before switching.
- Capterra Scheduling Software — Independent reviews and comparisons.
Ready to Switch from Fresha?
Set up takes about 1-2 hours of manual work. Start free today.
Free forever plan available • No credit card required
More About Fresha
Looking for a Fresha alternative?
Explore SchedulingKit solutions built for your business:
When this isn't for you
This is not for you if you're staying with your current platform. The migration walkthrough only matters when you've already decided to switch. Skip if you're still evaluating options.