Migrate from Fresha
to SchedulingKit
Complete guide to migrating from Fresha to SchedulingKit. Move from commission-based salon booking to an all-in-one AI scheduling platform with built-in CRM — no commission fees or hidden charges.
Migrating from Fresha to SchedulingKit takes about 1-2 hours. This step-by-step guide covers data export, account setup, and going live. See how the two compare in our Fresha alternative breakdown.
What Transfers from Fresha?
Can Be Transferred
- Services and pricing list
- Staff schedules and assignments
- Client contact list (CSV export)
- Business hours and settings
Cannot Be Transferred
- Appointment and booking history
- Fresha marketplace ratings and reviews
- Transaction and payment records
- Client booking history and notes
- Product inventory data
Migration Steps
Follow these steps to complete your migration in 1-2 hours
Export Your Fresha Data
Download your client list, service menu, and staff information from Fresha settings before starting the migration.
💡 Tips:
- •Export client emails and phone numbers for continuity
- •Document all services, durations, and pricing
- •Note staff schedules and service assignments
- •Screenshot your booking policies and settings
Create Your SchedulingKit Account
Sign up for SchedulingKit (free plan available). Select 'Salon & Beauty' as your industry during onboarding for optimized setup.
💡 Tips:
- •Upload your salon logo and branding colors
- •Choose a booking page URL similar to your business name
Recreate Your Service Menu
Add all your services with matching names, durations, and pricing. Organize them into categories like haircuts, coloring, treatments, etc.
💡 Tips:
- •Match service names exactly for returning client familiarity
- •Set up processing time and buffer between appointments
- •Configure deposit requirements for premium services
Set Up Your Team
Invite staff members, configure their working schedules, and assign services each team member provides.
Configure AI Features & CRM
Enable SchedulingKit's AI chatbot on your booking page and set up the built-in CRM to track client preferences, visit history, and notes.
💡 Tips:
- •Set up the AI chatbot to answer common salon questions
- •Configure the CRM to tag clients by service preferences
- •Enable the AI voice agent for phone-based bookings
Connect Your Payment Processor
Link Stripe, PayPal, or Square as your payment processor. Choose your own rates instead of being locked into Fresha Pay.
💡 Tips:
- •Compare Stripe's 2.9% + $0.30 vs Fresha's 2.19% + $0.20 per transaction
- •Factor in zero platform fees or marketplace commissions with SchedulingKit
Replace All Booking Links
Update your website, social media, and Google Business Profile with your new SchedulingKit booking page.
💡 Tips:
- •Update Instagram and Facebook booking buttons
- •Change Google Business Profile booking link
- •Notify regulars via email or SMS about the new booking link
Feature Comparison
How Fresha features map to SchedulingKit
| Feature | Fresha | SchedulingKit |
|---|---|---|
| Online Booking | Fresha booking page | AI-powered booking pageSmart booking with AI assistance |
| Payment Processing | Fresha Pay (2.19% + $0.20 + commissions) | Your choice of processor (no commissions)No 20% marketplace commission |
| Marketplace | Fresha consumer app (20% first-visit fee) | Your own booking page + SEOZero commission fees |
| Client Management | Basic client records | Full CRM with AI insightsTrack preferences, notes, history |
| Client Communication | Email/SMS notifications | AI chatbot + email + SMS24/7 AI-powered responses |
| Phone Bookings | Manual only | AI voice agentAutomated phone booking |
| Team Management | Unlimited team free | Team scheduling plansAll-in-one with CRM + AI |
| Reminders | Email + push | Email + SMS reminders |
What to Expect
What You'll Gain
- Zero commission fees (no 20% first-visit marketplace fee)
- Built-in CRM to track client preferences and visit history
- AI chatbot that answers questions and books appointments 24/7
- AI voice agent that handles phone-based bookings automatically
- Freedom to choose your own payment processor
- Transparent pricing — no hidden transaction fee markups
- Full control over your client relationships and data
- Works for any service business, not just beauty/wellness
Things to Consider
- Fresha marketplace exposure for new client discovery
- 'Free' core software model (note: offset by commissions and payment fees)
- Consumer mobile app for client bookings
- Integrated product sales and inventory management
Migration Questions
Is SchedulingKit actually cheaper than 'free' Fresha?
For most salons, yes. Fresha charges 2.19% + $0.20 per transaction, a 20% fee on marketplace-sourced first visits, and fees for premium features like no-show protection. SchedulingKit has a free plan for basics, and paid plans from $12/seat/mo include AI chatbot, CRM, and no commission fees ever.
What replaces the Fresha marketplace for finding new clients?
SchedulingKit helps you own your client acquisition through SEO-optimized booking pages, Google Business integration, social media booking links, and AI chatbot engagement. Most salon revenue comes from repeat clients and referrals, not marketplace discovery.
Does SchedulingKit have a CRM for tracking salon clients?
Yes! Unlike Fresha's basic client records, SchedulingKit includes a full CRM where you can track client preferences, color formulas, visit history, notes, and set automated follow-ups to bring clients back.
What is the AI voice agent and how does it help my salon?
The AI voice agent answers your salon's phone calls automatically. It can provide hours and pricing info, book appointments, and handle rescheduling — perfect for when your team is busy with clients and can't pick up the phone.
Further Reading
- G2: Scheduling Software Reviews — Compare scheduling platforms before switching.
- Capterra: Scheduling Software — Independent reviews and comparisons.
Ready to Switch from Fresha?
Join thousands who have made the switch. Migration takes just 1-2 hours. Start free today.
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