Fresha Review
Subscription salon software with marketplace fees and optional payment processing costs.
Fresha is an option for beauty businesses evaluating a monthly subscription and can benefit from marketplace client discovery. Budget for the monthly subscription alongside optional payment processing, marketplace acquisition and messaging costs. Do the math for your volume before committing. Ultimately, the best choice depends on your team size, budget, and which integrations you rely on daily. Testing the available 7-day trial and confirming the cancel-anytime monthly subscription terms is the most reliable way to evaluate fit. It scores 4/5 overall, with a 4.4/5 for ease of use and 4.1/5 for features. Visit Fresha's official site →
Fresha Overview
Fresha (formerly Shedul) offers a unique model in the salon and spa space: the core scheduling and business management software uses monthly subscriptions. Fresha also charges payment processing fees and a marketplace commission on new clients. For businesses getting steady marketplace traffic, this can be a good deal. But the fees add up, 20% commission on new marketplace clients and US in-person 2.29% + $0.20; Tap to Pay adds $0.10 per authorization (other methods differ) per card transaction. The platform itself is polished and feature-rich, covering booking, POS, inventory, and marketing.
Fresha Rating Breakdown
How Fresha scores across key categories
How We Rate
These are SchedulingKit's editorial scores for usability, features, pricing and support. Read the written strengths, limitations and plan details alongside each score. The documentation review behind the fact corrections does not establish hands-on testing or measured support response times.
Fresha Pros & Cons
Pros
- Core software includes unlimited bookings within a paid subscription
- Modern, polished interface that's easy to learn
- Built-in marketplace brings new clients to your business
- Integrated point of sale with inventory management
- Automated notifications support reminders; actual no-show reduction depends on the business
- Team subscriptions charge per bookable member and support multiple locations
Cons
- 20% one-time commission on new marketplace clients; US $6 minimum
- Compare local payment-method rates and your payment mix; this review does not establish an industry-average fee ranking
- Limited customization options for the booking page
- Independent includes email/chat support; Team also includes phone support
- Fresha Payments is optional; integrated deposits and no-show protection depend on its payment tools
Fresha Key Features
Subscription Scheduling Platform
Unlimited bookings are included in paid subscriptions. Independent covers one bookable member; Team charges per member and supports multiple locations. The shift from phone and email scheduling to self-service online booking has become essential for free scheduling platform businesses competing for clients who expect instant, frictionless experiences.
Fresha Marketplace
Get discovered by local clients searching for beauty and wellness services through the Fresha consumer app and website.
Integrated Payments
Process card payments, store client payment methods, charge no-show fees, and manage tips all within the platform.
Inventory Management
Track product inventory, set low-stock alerts, and sell retail products alongside services through the built-in POS.
Automated Marketing
Send blast campaigns, birthday messages, and automated follow-ups to keep clients coming back regularly.
Fresha Pricing (2026)
Current pricing tiers and what's included
Independent
US $19.95/month
- Unlimited appointments
- One bookable member; Team adds paid member capacity
- Calendar management
Marketplace
20% first-visit fee; US $6 minimum
- New client acquisition
- Marketplace listing
- Promotional tools
Payments
US in-person 2.29% + $0.20; Tap to Pay adds $0.10 per authorization (other methods differ)
- Card processing
- Contactless payments
- Terminal hardware
Who Is Fresha For?
Best for:
Beauty salons, barbershops, and spas that want salon scheduling with a monthly subscription and are willing to pay marketplace commission for new client acquisition.
Not Ideal For
Businesses that want full control over payment processing, companies with high transaction volumes where processing fees add up, or those needing advanced integrations beyond what Fresha offers.
Our Verdict
Fresha is an option for beauty businesses evaluating a monthly subscription and can benefit from marketplace client discovery. Budget for the monthly subscription alongside optional payment processing, marketplace acquisition and messaging costs. Do the math for your volume before committing. Ultimately, the best choice depends on your team size, budget, and which integrations you rely on daily. Testing the available 7-day trial and confirming the cancel-anytime monthly subscription terms is the most reliable way to evaluate fit.
Consider SchedulingKit as an Alternative
Compare Fresha and SchedulingKit against your required workflow. SchedulingKit Free includes one member, one event type, one calendar and 50 bookings per month; paid capabilities and AI add-ons have separate requirements.
More About Fresha
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