Migrate from Acuity Scheduling
to SchedulingKit
A practical guide to moving from Acuity Scheduling to SchedulingKit: what you recreate by hand, what you reconnect, and what stays in Acuity Scheduling. There is no one-click migration. Appointment types, calendars and payments move by hand; packages, gift certificates and intake answers stay behind.
Migrating from Acuity Scheduling to SchedulingKit takes about 1-2 hours. This step-by-step guide covers data export, account setup, and going live. See how the two compare in our Acuity Scheduling alternative breakdown.
What Transfers
Can Be Transferred
- Services, durations and prices (recreated by hand)
- Staff and working hours (staff re-invited, hours re-entered)
- Calendar connections: Google, Outlook/Microsoft 365, Apple iCloud (reconnect)
- Video links: Zoom, Microsoft Teams or Google Meet (reconnect)
- Payment processor: Stripe, PayPal or Square (reconnect, Standard and above)
- Client contact list (keep your Acuity export for reference; SchedulingKit creates records as clients book, and you can add key clients one at a time on Standard and above)
Cannot Be Transferred
- Past appointment history from Acuity
- Upcoming appointments already booked in Acuity (they stay there unless you re-enter them)
- Client notes and profile fields (no CSV import)
- Payment and invoice history
- Package and gift certificate balances (re-issue them by hand on Pro)
- Intake form questions and answers
- Coupon codes
Migration Steps
Follow these steps to complete your migration in 1-2 hours
Export or Record Your Acuity Setup
Use Acuity's client and appointment export if your plan includes it, and note each appointment type, intake question, package and coupon. SchedulingKit has no import tool and no CSV client import. Your export is for your own records: you'll use it to recreate services, check nothing is missed and email clients your new link.
💡 Tips:
- •Screenshot each service's duration, price and settings
- •List the upcoming appointments already booked in Acuity
- •Save your client contact list for your announcement email
Create Your SchedulingKit Account and Choose a Plan
Sign up free, then pick the plan that matches what you use in Acuity. Standard ($12 per seat per month) adds online payments, SMS reminders, Workflows, reviews and the client portal; Pro ($20) adds Round Robin and Collective scheduling, recurring bookings, packages, gift cards, Zapier and the API. The Free plan covers one team member and one calendar connection.
💡 Tips:
- •Paid plans start with a 14-day trial
- •Check which features you rely on before choosing a plan
Recreate Your Services
Create each service by hand with its duration, price and location, and choose One-on-One or Group (with a capacity). Set the cancellation deadline and minimum notice clients must respect when they reschedule or cancel.
💡 Tips:
- •Start with your most-booked service
- •Set reminder timing per service
Add Staff, Hours and Calendars
Invite team members, set each person's working hours and days off (per location if you have several), and connect Google, Outlook or Apple iCloud calendars so busy times block availability. Connect Zoom or Microsoft Teams, or use Google Meet through Google Calendar, for virtual appointments.
💡 Tips:
- •Connect calendars before sharing your link to avoid double-bookings
- •Clients can pick a team member or Any Available
Connect Payments and Reminders
On Standard and above, connect Stripe, PayPal or Square and choose full payment or a deposit per service; remaining balances are invoiced, never charged automatically. Stripe cancellations refund in full automatically; PayPal and Square refunds are manual. Turn on email reminders and SMS reminders for clients who opt in.
💡 Tips:
- •Recurring packages bill through Stripe only
- •SMS credits are included per seat each month
Test, Switch Links and Run Both Tools in Parallel
Make a test booking end to end, including payment and reminders. Then replace your Acuity links with your SchedulingKit link, inline embed, popup widget or button link, and email regular clients the new link. Keep Acuity active until the appointments already booked there are finished, then cancel.
💡 Tips:
- •Update your website, email signature, Google Business Profile and social links
- •Don't cancel Acuity until its last booked appointment has passed
Feature Comparison
How Acuity Scheduling features map to SchedulingKit
| Feature | Acuity Scheduling | SchedulingKit |
|---|---|---|
| Packages | Package Management | Packages (Pro plan and above)Session-count or dollar balance; balances must be re-entered |
| Intake Forms | Intake Forms | No custom intake-form builderKeep a separate form tool if you rely on intake questions |
| Payment | Stripe, Square | Stripe, PayPal, Square (Standard and above) |
| Classes | Class Scheduling | Group bookings with a capacity |
| Gift Certificates | Built-in | Gift cards issued by your team (Pro and above)Clients can't buy gift cards online |
| Coupons | Coupon Codes | Not available |
What to Expect
What You'll Gain
- Round Robin and Collective team scheduling on Pro
- PayPal as a payment option alongside Stripe and Square
- Client records with staff-only notes and booking history
- Reviews after completed bookings on Standard and above
- Workflows for emails or SMS before or after appointments
Things to Consider
- Intake forms (keep a separate form tool)
- Clients buying gift certificates online
- Coupon codes
- Squarespace native integration (use SchedulingKit's embed code instead)
Migration Questions
Further Reading
- G2: Scheduling Software Reviews — Compare scheduling platforms before switching.
- Capterra Scheduling Software — Independent reviews and comparisons.
Ready to Switch from Acuity Scheduling?
Set up takes about 1-2 hours of manual work. Start free today.
Free forever plan available • No credit card required
More About Acuity Scheduling
Looking for a Acuity Scheduling alternative?
Explore SchedulingKit solutions built for your business:
When this isn't for you
This is not for you if you're staying with your current platform. The migration walkthrough only matters when you've already decided to switch. Skip if you're still evaluating options.