Tidio Pricing Guide 2026
Full breakdown of Tidio's chatbot and live chat pricing plans
Tidio Pricing Plans
Here's what Tidio charges for their scheduling software in 2026.
Free
- 50 live chat conversations/month
- 100 chatbot triggers/month
- Email support
- Basic widget customization
- Ticketing system
Starter
per month, billed annually
- 100 live chat conversations/month
- 500 chatbot triggers/month
- Live visitor list
- Operating hours
- Basic analytics
Growth
per month, billed annually
- Unlimited live chat
- Up to 2,000 chatbot triggers
- Advanced analytics
- Remove Tidio branding
- Permissions
- Custom chatbot paths
Tidio+
per month
- Unlimited everything
- AI response bot (Lyro)
- Dedicated success manager
- Custom integrations
- Emergency phone support
- Training sessions
Prices as of 2026-02-01. Visit Tidio for current pricing.
Tidio Free Plan: What's the Catch?
Yes, Tidio has a free plan. But here's what you don't get:
- Only 50 live chat conversations per month
- 100 chatbot triggers per month limit
- Tidio branding on widget
- No advanced analytics
- Basic chatbot templates only
Hidden Costs to Know About
Before signing up for Tidio, be aware of these additional costs:
- AI response bot (Lyro) requires Tidio+ at $749/month or separate add-on
- Conversation and trigger limits on lower plans can be exceeded quickly
- Additional operator seats cost $10-25/month each
- Branding removal only on Growth plan ($59/month)
- Advanced chatbot automation requires Growth or higher
- Monthly billing costs 15-20% more than annual
Tidio Pricing History
Introduced Lyro AI chatbot as premium feature
Growth plan increased from $49 to $59/month
Tidio+ plan restructured with AI focus at $749/month
Tidio vs SchedulingKit
See how SchedulingKit compares on features and pricing.
| Feature | Tidio | SchedulingKit |
|---|---|---|
| Free Plan Chat | 50 conversations/month | AI chatbot included✓ |
| AI Chatbot | $749/month (Tidio+/Lyro) | Included in Pro✓ |
| Appointment Booking | Via chatbot (limited) | Core feature✓ |
| Live Chat | Full-featured | AI chat |
| E-commerce Integration | Shopify, WooCommerce | Via integrations |
| Scheduling Focus | Not specialized | Purpose-built✓ |
Our Verdict
Tidio is a capable live chat and chatbot platform for e-commerce, but its AI features are locked behind the expensive $749/month plan. For service businesses that need a chatbot primarily for booking appointments and answering scheduling questions, SchedulingKit's AI chatbot is purpose-built and dramatically more affordable.
Tidio Pricing FAQs
How much does Tidio cost?
Tidio has a limited free plan. Paid plans start at $29/month (Starter), $59/month (Growth), and $749/month (Tidio+). AI chatbot features (Lyro) require the top-tier plan or a paid add-on.
Is Tidio's free plan good enough?
The free plan allows 50 live chat conversations and 100 chatbot triggers per month. For low-traffic websites this may suffice, but growing businesses will hit limits quickly.
What is Tidio Lyro?
Lyro is Tidio's AI chatbot that can answer questions using your knowledge base. It's available as an add-on or included in the Tidio+ plan ($749/month).
Can Tidio book appointments?
Tidio chatbots can collect booking information through custom flows, but it's not a native scheduling tool. You'll need to connect it to a separate scheduling platform for actual calendar booking.
Is Tidio better than a scheduling chatbot?
Tidio excels at general live chat and e-commerce support. For appointment-focused businesses, a purpose-built scheduling tool with an integrated AI chatbot (like SchedulingKit) offers a better, more streamlined experience.
Who Is Tidio Best For?
Further Reading
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