Tidio Pricing Guide 2026
Full breakdown of Tidio's chatbot and live chat pricing plans
Here's what Tidio charges in 2026: plans start at $0 and scale up to $749. Watch out for hidden fees on SMS, integrations, and team seats. Compare with SchedulingKit pricing.
Tidio Pricing Plans
Here's what Tidio charges for their scheduling software in 2026.
Free
- 50 live chat conversations/month
- 100 chatbot triggers/month
- Email support
- Basic widget customization
- Ticketing system
Starter
per month, billed annually
- 100 live chat conversations/month
- 500 chatbot triggers/month
- Live visitor list
- Operating hours
- Basic analytics
Growth
per month, billed annually
- Unlimited live chat
- Up to 2,000 chatbot triggers
- Advanced analytics
- Remove Tidio branding
- Permissions
- Custom chatbot paths
Tidio+
per month
- Unlimited everything
- AI response bot (Lyro)
- Dedicated success manager
- Custom integrations
- Emergency phone support
- Training sessions
Prices as of 2026-04-25. Visit Tidio for current pricing.
Tidio Free Plan: What's the Catch?
Yes, Tidio has a free plan. But here's what you don't get:
- Only 50 live chat conversations per month
- 100 chatbot triggers per month limit
- Tidio branding on widget
- No advanced analytics
- Basic chatbot templates only
Hidden Costs to Know
Before signing up for Tidio, be aware of these additional costs:
- AI response bot (Lyro) requires Tidio+ at $749/month or separate add-on
- Conversation and trigger limits on lower plans can be exceeded quickly
- Additional operator seats cost $10-25/month each
- Branding removal only on Growth plan ($59/month)
- Advanced chatbot automation requires Growth or higher
- Monthly billing costs 15-20% more than annual
Tidio Pricing History
Introduced Lyro AI chatbot as premium feature
Growth plan increased from $49 to $59/month
Tidio+ plan restructured with AI focus at $749/month
Tidio vs SchedulingKit
See how SchedulingKit compares on features and pricing.
| Feature | Tidio | SchedulingKit |
|---|---|---|
| Free Plan Chat | 50 conversations/month | AI chatbot included |
| AI Chatbot | $749/month (Tidio+/Lyro) | Included in Pro |
| Appointment Booking | Via chatbot (limited) | Core feature |
| Live Chat | Full-featured | AI chat |
| E-commerce Integration | Shopify, WooCommerce | Via integrations |
| Scheduling Focus | Not specialized | Purpose-built |
Our Verdict
Tidio is a capable live chat and chatbot platform for e-commerce, but its AI features are locked behind the expensive $749/month plan. For service businesses that need a chatbot primarily for booking appointments and answering scheduling questions, SchedulingKit's AI chatbot is purpose-built and dramatically more affordable.
Tidio Pricing FAQs
Who Is Tidio Best For?
Further Reading
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