Appointment Cancellation Policy Template

{{BUSINESS_NAME}} APPOINTMENT CANCELLATION POLICY
Effective: {{effective_date}}

We value your time and ours. To ensure availability for all clients, we maintain the following cancellation policy.

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1. CANCELLATION NOTICE
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• {{notice_period}}-hour notice required for cancellations
• Cancel via: {{cancellation_methods}}

2. LATE CANCELLATION FEE
• Cancellations with less than {{notice_period}} hours notice: {{late_cancel_fee}}
• {{late_cancel_percentage}}% of the service fee will be charged

3. NO-SHOW POLICY
• Missed appointments without notice: {{no_show_fee}}
• {{no_show_count}} consecutive no-shows may result in booking restrictions

4. EXCEPTIONS
• Medical emergencies (documentation may be required)
• Severe weather or natural disasters
• {{custom_exception}}

5. LATE ARRIVAL
• Arrivals more than {{late_minutes}} minutes late may be treated as a no-show
• We will do our best to accommodate, but your service may be shortened

CLIENT ACKNOWLEDGMENT:
By booking an appointment, you agree to this cancellation policy.

Questions? Contact us at {{phone}} or {{email}}.