Client Satisfaction Survey Template

CLIENT SATISFACTION SURVEY — {{business_name}}

Thank you for visiting {{business_name}}! We'd love your feedback.

1. Overall, how satisfied were you? (1-5 stars)
   ☆ ☆ ☆ ☆ ☆

2. How would you rate the quality of your {{service_name}}?
   ☆ ☆ ☆ ☆ ☆

3. How friendly and professional was your service provider?
   ☆ ☆ ☆ ☆ ☆

4. How easy was the booking process?
   ☆ ☆ ☆ ☆ ☆

5. How was your wait time?
   □ No wait  □ Under 5 min  □ 5-15 min  □ Over 15 min

6. How likely are you to recommend us? (0-10)
   {{nps_scale}}

7. What did we do well?
   [Open text field]

8. What could we improve?
   [Open text field]

9. Would you like to rebook?
   □ Yes, take me to booking  □ Not right now

Thank you for your feedback!