Appointment Rescheduling Policy Template

{{BUSINESS_NAME}} RESCHEDULING POLICY
Effective: {{effective_date}}

We understand plans change. Here's how to reschedule your appointment easily.

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1. HOW TO RESCHEDULE
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• Online: {{reschedule_link}}
• Phone: {{phone}}
• Text: {{sms_number}}

2. NOTICE REQUIREMENTS
• {{notice_hours}}+ hours before: Free reschedule, no charge
• Less than {{notice_hours}} hours: {{late_reschedule_fee}} fee applies
• Same-day reschedule: Subject to availability, {{same_day_fee}} may apply

3. RESCHEDULE LIMITS
• Maximum {{max_reschedules}} reschedules per appointment
• After {{max_reschedules}} reschedules, the booking is treated as a cancellation

4. NO-SHOW vs. RESCHEDULE
• Rescheduling before your appointment: No penalty within notice period
• Not showing up without notice: {{no_show_fee}} no-show fee applies

We want to see you! Rescheduling is always better than cancelling.

Questions? Contact {{phone}} or {{email}}.