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📲Notifications

Twilio Integration

Use your own Twilio account for fully customizable SMS notifications and reminders. Maintain complete control over messaging, use your own phone numbers, and integrate with your existing Twilio workflows. Perfect for businesses with specific SMS requirements or existing Twilio infrastructure.

Features

Bring your own Twilio account
Custom phone numbers
Personalized message templates
Two-way SMS
WhatsApp support
Delivery tracking
Custom sender ID
International messaging

Why Connect Twilio?

Integrating Twilio with SchedulingKit unlocks powerful capabilities for your scheduling workflow.

Use existing Twilio infrastructure

Your own phone numbers and sender IDs

Full message customization

Leverage Twilio's global network

Consolidated Twilio billing

WhatsApp integration option

How It Works

Set up your Twilio integration in just a few minutes.

01

Enter Twilio Credentials

Add your Twilio Account SID and Auth Token to SchedulingKit. This typically takes under a minute and uses secure OAuth so your credentials are never shared directly.

02

Configure Phone Numbers

Select which Twilio phone numbers to use for sending. Tailor the integration to your specific workflow — most users find the defaults work well out of the box.

03

Create Templates

Build custom message templates with personalization variables. You control exactly which parts of your scheduling connect to Twilio.

04

Enable on Events

Activate SMS notifications for your booking types. Once active, the integration runs in the background with no ongoing maintenance required.

Popular Use Cases

How businesses use the Twilio integration with SchedulingKit.

Custom appointment reminders
Branded SMS notifications
Two-way client communication
WhatsApp messages
International SMS
Existing Twilio workflow integration

Frequently Asked Questions

Do I need my own Twilio account?

Yes, this integration uses your Twilio account. You pay Twilio directly for SMS usage.

Can I use my existing phone numbers?

Absolutely! Use any phone numbers you've provisioned in Twilio.

Is WhatsApp supported?

Yes, if your Twilio account is set up for WhatsApp, you can send booking notifications via WhatsApp.

Technical Details

Under the hood of the Twilio integration.

Supported Platforms

The Twilio integration works across web, desktop, and mobile platforms. Compatible with all modern browsers and operating systems where Twilio is available.

Sync Frequency

Data syncs in real-time via webhooks for instant updates. A background reconciliation runs periodically to ensure consistency, so your Twilio data is always accurate.

Data Security

All data is encrypted in transit (TLS 1.2+) and at rest. We use OAuth 2.0 for authentication — your Twilio credentials are never stored on our servers.

Further Reading

Ready to connect Twilio?

Get started with SchedulingKit and set up your Twilio integration in minutes. No credit card required.

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