Cliniko Review
A well-established practice management platform for allied health — but is it the right fit for every practice?
Cliniko is cliniko is a strong practice management platform that genuinely serves allied health professionals well. It scores 4.2/5 overall, with a 4/5 for ease of use and 4.4/5 for features. Visit Cliniko's official site →
Cliniko Overview
Cliniko is a practice management platform founded in 2011 in Melbourne, Australia, now used by over 65,000 practitioners across 95 countries. It's popular with physiotherapists, chiropractors, osteopaths, podiatrists, psychologists, and massage therapists. Cliniko combines online booking, clinical notes with customizable templates, treatment histories, patient communication (SMS and email), invoicing, reporting, and telehealth in one system. It's HIPAA and GDPR compliant with a well-documented API. Pricing starts at $49/month for a solo practitioner and scales by team size, with no free plan available.
Cliniko Rating Breakdown
How Cliniko scores across key categories
How We Rate
Ratings are based on hands-on testing, published user reviews, feature completeness, pricing transparency, and customer support responsiveness. Scores reflect our editorial assessment as of 2026.
Cliniko Pros and Cons
Pros
- Excellent clinical notes with customizable SOAP and treatment templates
- Comprehensive treatment history tracking across patient visits
- HIPAA and GDPR compliant — strong data security and privacy standards
- Built-in telehealth for virtual consultations
- Well-documented API for custom integrations and third-party connections
- Strong international presence with multi-currency and multi-timezone support
Cons
- No free plan — starts at $49/month for a single practitioner
- Pricing scales steeply ($99/mo for 2-5 practitioners, $149/mo for 6-10)
- Designed specifically for allied health — limited use for non-clinical businesses
- No AI receptionist, chatbot, or voice agent for automated booking
- Interface can feel clinical and complex for simple scheduling needs
- No built-in lead capture or marketing automation tools
Cliniko Key Features
Clinical Notes & Templates
Create and customize clinical note templates including SOAP notes, treatment records, and assessment forms tailored to your practice type.
Treatment Histories
Track complete patient treatment histories across visits, with attachments, letters, and progress tracking in a unified patient record.
Online Booking
Patient-facing booking pages with availability display, appointment type selection, and automated confirmation emails.
Telehealth
Built-in video consultation support for virtual appointments without needing a third-party platform.
API Access
A well-documented REST API that enables custom integrations, reporting tools, and connections with third-party health systems.
Cliniko Pricing (2026)
Current pricing tiers and what's included
Solo
$49/mo
- 1 practitioner
- Online booking
- Clinical notes
- SMS/email communication
- Telehealth
- Invoicing
Team (2-5)
$99/mo
- 2-5 practitioners
- All Solo features
- Team scheduling
- Shared patient records
Team (6-10)
$149/mo
- 6-10 practitioners
- All Team features
- Advanced reporting
Larger Teams
$249-$349/mo
- 11-30+ practitioners
- Priority support
- Full feature access
Who Is Cliniko For?
Best For
Allied health practitioners (physiotherapists, chiropractors, osteopaths, psychologists, massage therapists) who need clinical documentation, treatment histories, and telehealth alongside appointment scheduling.
Not Ideal For
Non-clinical service businesses, solo practitioners on a tight budget, businesses needing AI-powered booking automation, or industries outside allied health looking for general-purpose scheduling.
Our Cliniko Verdict
Cliniko is a strong practice management platform that genuinely serves allied health professionals well. Its clinical notes, treatment templates, and compliance features are purpose-built for healthcare workflows. However, the $49/month starting price with no free tier, steep scaling costs, and lack of AI features make it less appealing for non-clinical businesses or practices that primarily need scheduling and client communication rather than full practice management.
Consider SchedulingKit as an Alternative
If Cliniko's limitations — like no free plan — starts at $49/month for a single practitioner — are deal-breakers for you, SchedulingKit offers a flexible scheduling platform with AI-powered booking, transparent pricing, and a generous free plan.
Cliniko FAQs
Common questions about Cliniko
Is Cliniko worth the price?
If you're an allied health practitioner who actively uses clinical notes, treatment templates, and telehealth, Cliniko's $49/month starting price covers a comprehensive toolset. If you primarily need appointment scheduling, the cost may be high for features you won't use.
Does Cliniko have a free plan?
No. Cliniko offers a 30-day free trial but no ongoing free plan. After the trial, pricing starts at $49/month for a solo practitioner.
What types of practitioners use Cliniko?
Cliniko is popular with physiotherapists, chiropractors, osteopaths, podiatrists, psychologists, occupational therapists, and massage therapists. It's designed specifically for allied health rather than general business scheduling.
Does Cliniko support telehealth?
Yes, Cliniko includes built-in telehealth for video consultations. This is included in all plans without requiring a separate platform or additional fees.
Looking for a Better Scheduling Solution?
Try SchedulingKit — AI-powered scheduling with a free plan forever