Smith.ai Pricing Guide 2026
Full pricing breakdown for virtual receptionist and AI phone answering
Smith.ai Pricing Plans
Here's what Smith.ai charges for their scheduling software in 2026.
Starter
per month (30 calls)
- 30 calls/month
- Live receptionist + AI
- Call screening & routing
- Appointment booking
- Lead intake
- CRM integration
Basic
per month (60 calls)
- 60 calls/month
- Everything in Starter
- Bilingual receptionists
- Custom call handling
- Priority support
Pro
per month (120 calls)
- 120 calls/month
- Everything in Basic
- Advanced routing rules
- Dedicated account manager
- Call recording
Chat
per month (20 chats)
- AI + live agent chat
- Website chat widget
- Lead capture
- Appointment scheduling
- Facebook Messenger
Prices as of 2026-02-01. Visit Smith.ai for current pricing.
Hidden Costs to Know About
Before signing up for Smith.ai, be aware of these additional costs:
- Overage calls charged at $9.75-11 per call beyond plan limit
- No free plan or free trial available
- Chat and phone services priced separately
- Annual contracts may be required for best pricing
- Complex calls (longer than 5 minutes) may count as multiple calls
- After-hours answering may have premium rates
Smith.ai Pricing History
Starter plan increased from $255 to $285/month
Plans restructured with new AI-augmented tiers
Per-call rates adjusted upward across all plans
Smith.ai vs SchedulingKit
See how SchedulingKit compares on features and pricing.
| Feature | Smith.ai | SchedulingKit |
|---|---|---|
| Starting Price | $292.50/month (30 calls) | $0 (Free plan)✓ |
| AI Phone Answering | Human + AI hybrid | AI voice agent |
| 24/7 Coverage | All plans | AI agent (always on) |
| Appointment Booking | Included | Free plan included✓ |
| Live Human Agents | Yes | AI-only |
| Cost per Call | $9.75+/call | Flat monthly rate✓ |
Our Verdict
Smith.ai provides premium human + AI receptionist services, but at $292.50+/month for just 30 calls, it's one of the most expensive options. SchedulingKit's AI receptionist handles calls and books appointments 24/7 at a flat monthly rate — no per-call charges, no overage fees — making it dramatically more affordable for most businesses.
Smith.ai Pricing FAQs
How much does Smith.ai cost per month?
Smith.ai phone answering starts at $292.50/month for 30 calls. Chat services start at $140/month for 20 chats. Overage calls cost $9.75-11 each.
Does Smith.ai have a free trial?
Smith.ai does not offer a free trial or free plan. They occasionally offer money-back guarantees for new customers, but you must commit to a paid plan upfront.
Is Smith.ai worth it for small businesses?
At nearly $300/month for 30 calls, Smith.ai is expensive for small businesses. It's best suited for law firms and professional practices where each call has high revenue potential.
What happens if I exceed my call limit?
Overage calls are charged at $9.75-11 per call depending on your plan. There's no automatic plan upgrade, so overages can surprise you on your monthly bill.
Can Smith.ai book appointments?
Yes, Smith.ai receptionists can book appointments into popular calendar tools. However, the integration depth varies and some scheduling platforms work better than others.
Who Is Smith.ai Best For?
Further Reading
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