SimplePractice Review
The go-to practice management platform for therapists — but you pay for it.
SimplePractice is simplePractice deserves its reputation as the leading practice management platform for therapists. It scores 4.2/5 overall, with a 4.3/5 for ease of use and 4.6/5 for features. Visit SimplePractice's official site →
SimplePractice Overview
SimplePractice is the most popular practice management platform for therapists and mental health professionals, used by over 200,000 health and wellness practitioners. Founded in 2012 in Santa Monica, CA, it combines scheduling, clinical documentation (SOAP notes, treatment plans), insurance billing, telehealth, and a client portal into one platform. The depth of clinical features is impressive, but pricing ranges from $29 to $99/month — and many essential features like telehealth, insurance billing, and custom intake forms require the $69/month Essential plan or higher. For therapists who use the full clinical suite, it's excellent value. For those who primarily need scheduling and intake, the cost can be hard to justify.
SimplePractice Rating Breakdown
How SimplePractice scores across key categories
How We Rate
Ratings are based on hands-on testing, published user reviews, feature completeness, pricing transparency, and customer support responsiveness. Scores reflect our editorial assessment as of 2026.
SimplePractice Pros and Cons
Pros
- Comprehensive clinical documentation — SOAP notes, treatment plans, progress notes
- Built-in telehealth with no third-party video tool required
- Insurance claims filing and ERA/EOB processing
- Client portal for secure messaging, document sharing, and intake forms
- Large community of therapists with extensive training resources
- Mobile app for managing appointments on the go
Cons
- No free plan — Starter at $29/month is limited (no telehealth, no intake forms)
- Most therapists need Essential ($69/mo) or Plus ($99/mo) for key features
- Designed exclusively for health/wellness — not suitable for other industries
- No AI chatbot or smart scheduling features
- Insurance billing can still be complex despite built-in tools
- Customer support response times can vary
SimplePractice Key Features
Clinical Documentation
Create and manage SOAP notes, treatment plans, progress notes, and assessments with customizable templates designed for mental health workflows.
Telehealth
Built-in HIPAA-compliant video sessions — no Zoom or third-party tool needed. Available on Essential and Plus plans.
Insurance Billing
File insurance claims electronically, track claim status, process ERA/EOBs, and manage superbills directly within the platform.
Client Portal
Clients can view appointments, complete intake forms, sign consent documents, make payments, and send secure messages through a dedicated portal.
Online Booking
Customizable booking page where clients select services, provide intake information, and schedule appointments based on your availability.
SimplePractice Pricing (2026)
Current pricing tiers and what's included
Starter
$29/mo
- Online booking
- Calendar sync
- Basic documentation
- Client portal (limited)
Essential
$69/mo
- Everything in Starter
- Telehealth
- Insurance billing
- Custom intake forms
- Secure messaging
Plus
$99/mo
- Everything in Essential
- Add clinicians ($39/mo each)
- Group practice tools
- Advanced reporting
Who Is SimplePractice For?
Best For
Solo therapists, psychologists, counselors, and clinical social workers who need an all-in-one platform for scheduling, clinical notes, insurance billing, and telehealth.
Not Ideal For
Non-clinical professionals, businesses outside health/wellness, practitioners who primarily need scheduling without clinical tools, or budget-conscious solo practitioners.
Our SimplePractice Verdict
SimplePractice deserves its reputation as the leading practice management platform for therapists. The clinical documentation, insurance billing, and built-in telehealth form a genuinely powerful combination. However, the pricing means you're paying $69-99/month for the full feature set, and the Starter plan at $29/month is too limited for most practices. If you need the clinical suite, SimplePractice is hard to beat. If you primarily need scheduling and intake, more affordable options exist.
Consider SchedulingKit as an Alternative
If SimplePractice's limitations — like no free plan — starter at $29/month is limited (no telehealth, no intake forms) — are deal-breakers for you, SchedulingKit offers a flexible scheduling platform with AI-powered booking, transparent pricing, and a generous free plan.
SimplePractice FAQs
Common questions about SimplePractice
How much does SimplePractice cost?
SimplePractice offers three plans: Starter at $29/month, Essential at $69/month, and Plus at $99/month. Most therapists need the Essential plan for telehealth, insurance billing, and custom intake forms.
Does SimplePractice offer a free plan?
No. SimplePractice does not have a free plan. They offer a 30-day free trial so you can test the platform before committing to a paid subscription.
Is SimplePractice HIPAA compliant?
Yes. SimplePractice is HIPAA compliant and provides a Business Associate Agreement (BAA). Data is encrypted, and the telehealth feature meets HIPAA requirements for video sessions.
Can I use SimplePractice for a group practice?
Yes, on the Plus plan ($99/month) you can add additional clinicians for $39/month each. The Plus plan includes group practice management tools, shared calendar views, and practice-wide reporting.
Looking for a Better Scheduling Solution?
Try SchedulingKit — AI-powered scheduling with a free plan forever