TherapyNotes Review
The behavioral health EHR trusted by 80,000+ clinicians — but the scheduling could be stronger.
TherapyNotes is therapyNotes is a reliable, well-supported practice management platform that genuinely serves behavioral health professionals well. It scores 4.2/5 overall, with a 3.8/5 for ease of use and 4.5/5 for features. Visit TherapyNotes's official site →
TherapyNotes Overview
TherapyNotes is a practice management platform founded in 2010 in Horsham, PA, built specifically for behavioral health professionals. Used by over 80,000 mental health clinicians, it combines scheduling, billing, insurance claims processing, clinical documentation, telehealth, and e-prescribe in one HIPAA-compliant platform. TherapyNotes excels at clinical workflows — progress notes, treatment plans, and insurance billing are genuine strengths. However, its scheduling and client-facing booking experience is functional but basic compared to modern scheduling tools, and pricing starts at $49/month for solo practitioners.
TherapyNotes Rating Breakdown
How TherapyNotes scores across key categories
How We Rate
Ratings are based on hands-on testing, published user reviews, feature completeness, pricing transparency, and customer support responsiveness. Scores reflect our editorial assessment as of 2026.
TherapyNotes Pros and Cons
Pros
- Purpose-built for behavioral health with specialty-specific note templates
- Robust insurance billing with electronic claims, ERA/EOB processing
- HIPAA-compliant telehealth included at no additional cost
- E-prescribe functionality for psychiatric prescribers
- Excellent customer support with phone and email options
- Used by over 80,000 mental health professionals — proven and reliable
Cons
- No free plan — starts at $49/month for solo practitioners
- Scheduling features are basic — no AI booking, round-robin, or modern booking pages
- Additional clinicians cost $30/month each, adding up quickly for group practices
- Client-facing booking experience is functional but dated
- Limited customization for non-behavioral-health use cases
TherapyNotes Key Features
Clinical Documentation
Specialty-specific note templates for progress notes, treatment plans, intake assessments, and discharge summaries with customizable fields.
Insurance Billing
Submit electronic claims, process ERA/EOB files, track claim statuses, and manage patient balances with integrated billing workflows.
Telehealth
HIPAA-compliant video sessions built into the platform — no separate telehealth subscription or third-party integration required.
E-Prescribe
Electronically prescribe medications including controlled substances directly from within patient charts, with pharmacy integration.
Client Portal
Patients can request appointments, complete intake paperwork, view upcoming sessions, and make payments through a secure online portal.
TherapyNotes Pricing (2026)
Current pricing tiers and what's included
Solo
$49/mo
- 1 clinician
- Scheduling
- Billing & claims
- Clinical notes
- Telehealth
- Client portal
Group
$59/mo
- 1 clinician included
- +$30/additional clinician
- All Solo features
- Practice-level reporting
- Staff management
Who Is TherapyNotes For?
Best For
Solo therapists and group behavioral health practices that need an all-in-one EHR with clinical documentation, insurance billing, telehealth, and e-prescribe in one HIPAA-compliant platform.
Not Ideal For
Practices that primarily need advanced scheduling features, businesses outside behavioral health, or budget-conscious solo therapists who use separate tools for clinical notes and billing.
Our TherapyNotes Verdict
TherapyNotes is a reliable, well-supported practice management platform that genuinely serves behavioral health professionals well. The clinical documentation, insurance billing, and telehealth features are strong, and the e-prescribe capability is valuable for prescribers. However, at $49+/month with $30/clinician surcharges, it's expensive — especially if you mainly need scheduling and already use a separate EHR. The scheduling and client booking experience is functional but basic compared to modern tools.
Consider SchedulingKit as an Alternative
If TherapyNotes's limitations — like no free plan — starts at $49/month for solo practitioners — are deal-breakers for you, SchedulingKit offers a flexible scheduling platform with AI-powered booking, transparent pricing, and a generous free plan.
TherapyNotes FAQs
Common questions about TherapyNotes
How much does TherapyNotes cost?
TherapyNotes Solo is $49/month for one clinician. The Group plan is $59/month plus $30/month for each additional clinician. There's no free plan, but a 30-day free trial is available.
Is TherapyNotes HIPAA compliant?
Yes. TherapyNotes is fully HIPAA-compliant and provides a Business Associate Agreement (BAA). Data is encrypted in transit and at rest, and the platform undergoes regular security audits.
Does TherapyNotes include telehealth?
Yes. TherapyNotes includes HIPAA-compliant video telehealth at no additional cost on all plans. Sessions are conducted within the platform without needing Zoom or other third-party tools.
How does TherapyNotes compare to SimplePractice?
Both serve behavioral health professionals. TherapyNotes is generally considered stronger for insurance billing and clinical documentation. SimplePractice offers a more modern interface and broader feature set including a client app. Pricing is similar.
Looking for a Better Scheduling Solution?
Try SchedulingKit — AI-powered scheduling with a free plan forever