Cliniko vs Jane App
A detailed, unbiased comparison to help you choose the right scheduling software for your needs. Updated for 2026.
Key Takeaways
- Cliniko excels at: Unlimited practitioners all plans
- Jane App excels at: Excellent charting templates
- Both tools are evenly matched overall
- Cliniko is best for: Allied health clinics wanting simple, reliable management with unlimited practitioners
- Jane App is best for: Allied health practices wanting excellent charting and Canadian insurance billing
Quick Overview
Cliniko
Cliniko is an Australian practice management system for physio, chiropractic, and allied health with clinical records and online booking. Businesses that adopt automated cliniko workflows typically see measurable improvements in booking rates, client satisfaction, and staff productivity within the first 30 days.
Pros
- Unlimited practitioners all plans
- Clean simple interface
- Strong API
- Available globally
- Good letter/report writing
Cons
- From $45 AUD/month
- No built-in payments
- Limited marketing tools
- Basic telehealth
Jane App
Jane App is a Canadian practice management platform with excellent charting, scheduling, and billing for allied health practitioners.
Pros
- Excellent charting templates
- Canadian insurance billing
- Beautiful interface
- Built-in telehealth
- Online booking
Cons
- $54 CAD/month starting
- Per-practitioner fees
- Limited outside CA/US/UK/AU
- No AI features
Full Feature Comparison
| Feature | Cliniko | Jane | Winner |
|---|---|---|---|
| Starting Price | $45 AUD/mo | $54 CAD/mo | Cliniko |
| Practitioner Limits | Unlimited all plans | Per-practitioner fees | Cliniko |
| Charting | Good | Excellent | Jane |
| Insurance Billing | Third-party | Built-in (Canada) | Jane |
| API & Integrations | Excellent open API | Good | Cliniko |
| Telehealth | Basic | Full-featured | Jane |
“We spent weeks going back and forth between Cliniko and Jane App. Both had trade-offs we weren't happy with. A colleague recommended SchedulingKit and it turned out to be the best fit — similar features at a fraction of the cost with a much simpler setup.”
Our Verdict
Cliniko wins on pricing with unlimited practitioners and a strong API. Jane App wins on charting quality and Canadian insurance billing. SchedulingKit offers free scheduling for practices that don't need full clinical management. Ultimately, the best choice depends on your team size, budget, and which integrations you rely on daily. Testing each platform with a free trial before committing to an annual contract is the most reliable way to evaluate fit.
Frequently Asked Questions
Is Cliniko or Jane App better for physiotherapy?
Both work well. Cliniko offers unlimited practitioners at lower cost. Jane App has better charting templates and Canadian insurance billing.
Does Cliniko charge per practitioner?
No. All Cliniko plans include unlimited practitioners. Jane App charges per-practitioner on its Practice and Thrive plans.
Is there a free alternative?
SchedulingKit provides free scheduling, online booking, and CRM for health practices. It doesn't include clinical records or insurance billing.
How does cliniko scheduling handle cancellations and rescheduling?
SchedulingKit provides self-service cancellation and rescheduling links in every confirmation and reminder email. You set the policy — for example, allow free rescheduling up to 24 hours before the appointment and block same-day cancellations. Cancelled slots are automatically released back into your availability and can be offered to waitlisted clients instantly.
How do I migrate my existing cliniko data to a new scheduling platform?
SchedulingKit provides a guided migration path from most popular scheduling tools. You can export your existing contacts, event types, and settings, then import them through the SchedulingKit dashboard. Calendar connections transfer seamlessly since they're linked to your Google or Outlook account, not the old platform. Most migrations complete in under an hour.
How does AI improve cliniko scheduling compared to traditional tools?
AI-powered scheduling goes beyond calendar management by predicting optimal meeting times based on historical patterns, automatically routing inquiries to the right team member, and detecting potential no-shows before they happen. SchedulingKit's AI receptionist can handle phone calls, answer common cliniko questions, and book appointments through natural conversation — 24 hours a day.
Can I embed cliniko booking on my existing website?
Yes. SchedulingKit offers three embedding options: an inline embed that renders the full booking calendar directly on your page, a pop-up widget triggered by a floating button, and a simple booking link you can attach to any button or text. All embeds are responsive, load asynchronously, and work with WordPress, Squarespace, Wix, Webflow, Shopify, and custom HTML sites.
What metrics should I track when evaluating cliniko tools?
Focus on booking conversion rate, no-show percentage, average time-to-book, and client satisfaction scores. SchedulingKit provides a built-in analytics dashboard that surfaces these numbers in real time. Tracking weekly trends helps you identify bottlenecks — for example, if Tuesday morning slots consistently go unbooked, you can adjust availability or run targeted promotions for those windows.
What uptime and reliability should I expect from cliniko scheduling software?
SchedulingKit maintains 99.9% uptime backed by redundant cloud infrastructure across multiple availability zones. The platform processes bookings in under 200ms and calendar syncs complete in real time. Scheduled maintenance is performed during off-peak hours with zero-downtime deployments, so your booking pages are always available to clients.
Can I set different availability for different cliniko service types?
Yes. Each event type in SchedulingKit can have its own availability schedule. For example, you might offer consultations only on Tuesdays and Thursdays, while quick check-ins are available every weekday. This granular control prevents clients from booking the wrong service at the wrong time and helps you protect focused work blocks.
Does cliniko scheduling work for businesses with multiple locations?
Yes. SchedulingKit supports multi-location booking where each location has its own availability, staff, and services. Clients select their preferred location during booking, and the system shows only the relevant availability. A central dashboard gives owners and managers visibility across all locations for reporting and team management.
Further Reading
Free practice scheduling with AI booking Businesses that adopt automated cliniko workflows typically see measurable improvements in booking rates, client satisfaction, and staff productivity within the first 30 days.
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When this isn't for you
This is not for you if you're committed to your current platform and have deep custom integrations. Cliniko comparison content helps decision-makers actively evaluating alternatives. Skip if you're not in the market for a switch.