How to Cancel 10to8
Canceling 10to8 (now rebranded as Sign In Scheduling) is done through the billing settings in your dashboard. You can downgrade to the free plan which includes 100 appointments per month and SMS reminders, or fully close your account. The process takes about 5 minutes and can be completed without contacting support.
Quick Answer
To cancel 10to8, go to 10to8.com (or signinscheduling.com) and sign in with your account owner credentials. Then navigate to settings > billing, and click 'downgrade' or 'cancel'. The process takes about 8 minutes.10to8 does not typically offer refunds for unused subscription time.
How to Cancel 10to8
Follow these steps to cancel your 10to8 subscription
Log into your 10to8 dashboard
Go to 10to8.com (or signinscheduling.com) and sign in with your account owner credentials.
Navigate to Settings > Billing
Click on 'Settings' and select 'Billing' or 'Subscription' to view your current plan, payment method, and billing details.
Click 'Downgrade' or 'Cancel'
Select the option to downgrade to the free plan or cancel entirely. Review what features will change on the free tier.
Confirm your cancellation
Complete the cancellation flow and check your email for a confirmation message. Verify no future charges are scheduled in your billing settings.
10to8 Refund Policy
10to8 does not typically offer refunds for unused subscription time. Your paid features remain active until the end of the billing cycle, then you're moved to the free plan.
Export Your Data First
Make sure to save your important data before canceling 10to8
Export appointment history and client data from the Reports section
Download your contact list from the Customers or Contacts section
Save your booking page URL and configuration settings
What Happens After You Cancel 10to8
Your account reverts to the free plan with 100 appointments/month and 2 staff logins
Custom branding is removed and 10to8 branding appears on booking pages
Zapier and advanced integrations are disabled on the free plan
SMS reminders continue on the free plan — a rare benefit
Common Cancellation Issues
Confused by the rebrand to Sign In Scheduling
10to8 and Sign In Scheduling are the same product. Your login, data, and features are unchanged — only the branding has been updated.
Lost Zapier integration after downgrade
Zapier integration requires a paid plan. After downgrading, set up alternative automation through other tools or upgrade to regain Zapier access.
Looking for a Better Alternative to 10to8?
If you're leaving 10to8 because of pricing, missing features, or poor support, SchedulingKit might be the upgrade you need. AI-powered scheduling, transparent pricing, and a free-forever plan.
Already decided to switch? Follow our migration guide from 10to8 →
Frequently Asked Questions About Canceling 10to8
Can I use 10to8 for free after canceling?
Yes, 10to8 has a free plan with 100 appointments/month, 2 staff logins, and SMS reminders. You can downgrade to this plan instead of fully canceling.
Is 10to8 the same as Sign In Scheduling?
Yes, 10to8 has been rebranded as Sign In Scheduling. The product is the same — your account, data, and features are all preserved under the new name.
Do I keep SMS reminders on the free plan?
Yes, 10to8 uniquely includes SMS reminders on the free plan. This is a significant advantage over competitors who charge for SMS features.
Can I cancel 10to8 online?
Yes, 10to8 cancellation is self-service through the billing settings in your dashboard. No phone call or email to support is required.
Official Resources
- 10to8 Official Cancellation Page — 10to8's own help documentation for account cancellation.
- G2: Scheduling Software Reviews — Compare scheduling platforms before choosing your next tool.