How to Cancel Calendly
Canceling Calendly is straightforward, you can downgrade to their free Basic plan or fully delete your account from the billing settings page. The process takes about 2–3 minutes and can be done entirely online without contacting support. Your scheduled events remain on your calendar even after cancellation.
Quick Answer
To cancel Calendly, go to calendly.com and sign in with your email and password. Make sure you're logged into the account that owns the subscription, team members cannot cancel on behalf of the admin. Then navigate to billing settings, and click "cancel subscription". The process takes about 10 minutes. Calendly does not offer refunds for partial billing periods.
How to Cancel Calendly
Follow these steps to cancel your Calendly subscription
Log into your Calendly account
Go to calendly.com and sign in with your email and password. Make sure you're logged into the account that owns the subscription, team members cannot cancel on behalf of the admin.
Navigate to Billing settings
Click your profile icon in the top-right corner, then select "Billing" from the dropdown menu. If you're on a team plan, only the account owner or admin can access billing.
Click "Cancel Subscription"
Scroll down to the subscription section and click "Cancel Subscription" or "Downgrade to Basic." Calendly will show you what features you'll lose and may offer a discount to stay.
Confirm cancellation
Complete the cancellation survey (optional) and confirm your decision. You'll retain access to paid features until the end of your current billing cycle.
Verify via email
Check your inbox for a cancellation confirmation email from Calendly. Save this email as proof of cancellation in case of any future billing disputes.
Calendly Refund Policy
Calendly does not offer refunds for partial billing periods. Your paid features remain active until the end of your current billing cycle, after which your account downgrades to the free Basic plan.
Export Your Data First
Make sure to save your important data before canceling Calendly
Go to Account Settings > Data Management to request a data export
Download your scheduled events, contact list, and event type configurations
Screenshot or note your integration settings and workflow automations
Export any routing form configurations you want to recreate elsewhere
What Happens After You Cancel Calendly
Your account downgrades to the free Basic plan with one event type
Existing scheduled meetings remain on your connected calendars
Custom branding, team features, and integrations are disabled
Your booking links continue to work but with Basic plan limitations
Common Cancellation Issues
Can't find the cancel button
The cancel option is under Billing, not Account Settings. Only the account owner/admin can see it, team members won't have access.
Still being charged after canceling
Verify cancellation in your email. If charges continue, contact Calendly support with your confirmation email. Also check if you have multiple Calendly accounts.
Lost access to event types after downgrade
The Basic plan only allows one active event type. Your other event types aren't deleted, they're deactivated. Reactivate one by deactivating the current one.
Looking for a Better Alternative to Calendly?
If you're leaving Calendly because of pricing, missing features, or poor support, SchedulingKit might be the upgrade you need. AI-powered scheduling, transparent pricing, and a free-forever plan.
Already decided to switch? Follow our migration guide from Calendly →
Frequently Asked Questions About Canceling Calendly
Official Resources
- Calendly Official Cancellation Page — Calendly's own help documentation for account cancellation.
- G2: Scheduling Software Reviews — Compare scheduling platforms before choosing your next tool.
When this isn't for you
This is not for you if you're staying with your current platform. The migration walkthrough only matters when you've already decided to switch. Skip if you're still evaluating options.