How to Cancel Vagaro
The business account owner can cancel through Settings > Manage Subscription (More first on a phone). Other locations stay active and need separate handling. Export business records before closure; the account logs out when closed. Review any separate enterprise, merchant or hardware agreement before proceeding.
Quick Answer
To cancel Vagaro, go to vagaro.com and sign in with your business owner credentials. Make sure you're using the owner account, staff members or managers cannot cancel the subscription. Then go to settings, and select "cancel subscription". Cancellation timing depends on the provider and account; use the official help page to confirm when billing and access end. Vagaro does not issue refunds for partial months. The help guide describes logout when the account closes; do not assume continued dashboard access after closing. Hardware purchases and any financing have separate terms, so check those terms rather than assuming either a refund or automatic cancellation.
How to Cancel Vagaro
Follow these steps to cancel your Vagaro subscription
Log into your Vagaro business account
Go to vagaro.com and sign in with your business owner credentials. Make sure you're using the owner account, staff members or managers cannot cancel the subscription.
Go to Settings
From the dashboard, navigate to the Settings menu (gear icon). Then select Manage Subscription. On a phone, first select More.
Select "Cancel Subscription"
Scroll to Cancel Subscription and select Cancel My Vagaro Subscription.
Complete the cancellation form
Select your reasons and enter feedback. Read the cancellation policy, check I agree to the cancellation policy, select Cancel Vagaro Account, then Cancel Subscription to confirm. Resolve any outstanding client obligations before closing.
Confirm via email
Check your email for a cancellation confirmation from Vagaro. Save this confirmation for your records in case of any billing disputes.
Vagaro Refund Policy
Vagaro does not issue refunds for partial months. The help guide describes logout when the account closes; do not assume continued dashboard access after closing. Hardware purchases and any financing have separate terms, so check those terms rather than assuming either a refund or automatic cancellation.
Export Your Data First
Make sure to save your important data before canceling Vagaro
As business owner, go to Reports > Customers, apply any needed filters, run the report and export Excel or PDF; other employees cannot export the customer list. Filters affect the downloaded customers, so check that the file includes everyone you need
Run and export each required appointment report separately from Reports. Appointments Summary supports date, employee, customer and status filters plus Excel/PDF export; a summary is not a guaranteed full booking-history backup
Run and export the financial reports you need individually from Reports and verify date ranges, filters and totals. Also save Reports > Billing History for subscription and add-on payments; export before closure because reactivation to retrieve reports starts charges again
Save service menu details and pricing before closing, using available exports or your own records
What Happens After You Cancel Vagaro
Closure logs you out; confirm the public listing and booking cutoff and communicate replacement arrangements before closing
Vagaro supports restoring business data on reactivation; accounts closed for six months or more may take hours to restore
Any remaining gift card balances or membership obligations still need to be honored
Vagaro's multi-location branded-app guide says a closed location no longer appears in the app; review other locations and app billing separately rather than assuming every location's app is deactivated
Common Cancellation Issues
Can't find the cancellation option
Use Settings > Manage Subscription > Cancel My Vagaro Subscription as the owner. On mobile, open More first. If needed, contact [email protected] or US support (925) 464-1932 extension 2.
Outstanding gift card or membership balances
Plan how to honor outstanding gift cards and memberships before closing. Record balances and discuss transfer or fulfillment with your customers.
Vagaro hardware still being charged
Hardware installment payments are separate from your software subscription. Contact Vagaro support to handle hardware payment obligations separately from your subscription cancellation.
Looking for a Better Alternative to Vagaro?
If you are leaving Vagaro, compare your required workflows before switching. SchedulingKit Free includes one member, one event type, 50 bookings per month and one calendar. Paid features and AI add-ons cost extra.
Already decided to switch? Follow our migration guide from Vagaro →
Frequently Asked Questions About Canceling Vagaro
Official Resources
- Vagaro Official Cancellation Page — Vagaro's own help documentation for account cancellation.
- G2: Scheduling Software Reviews — Compare scheduling platforms before choosing your next tool.
More About Vagaro
Looking for a Vagaro alternative?
Explore SchedulingKit solutions built for your business: