How to Cancel Vagaro
Canceling Vagaro can be done through your account settings, though the option isn't always easy to find. You'll need to navigate to the billing section and request cancellation. The process takes about 5 minutes, and Vagaro allows you to cancel online without calling support for most plan types.
Quick Answer
To cancel Vagaro, go to vagaro.com and sign in with your business owner credentials. Make sure you're using the owner account — staff members or managers cannot cancel the subscription. Then go to settings, and select "cancel subscription". The process takes about 10 minutes.Vagaro does not issue refunds for partial months.
How to Cancel Vagaro
Follow these steps to cancel your Vagaro subscription
Log into your Vagaro business account
Go to vagaro.com and sign in with your business owner credentials. Make sure you're using the owner account — staff members or managers cannot cancel the subscription.
Go to Settings
From the dashboard, navigate to the Settings menu (gear icon). Then select "My Subscription" or "Billing & Subscription" from the list.
Select "Cancel Subscription"
Click the "Cancel Subscription" or "Close Account" option. Vagaro will present information about what you'll lose and may offer a discounted rate to retain you.
Complete the cancellation form
Fill out the cancellation reason form and confirm your decision. If you have active gift cards, memberships, or packages, Vagaro will remind you to handle those first.
Confirm via email
Check your email for a cancellation confirmation from Vagaro. Save this confirmation for your records in case of any billing disputes.
Vagaro Refund Policy
Vagaro does not issue refunds for partial months. Your account remains active with full features until the end of your current billing cycle. Hardware purchased through Vagaro (card readers, etc.) is non-refundable.
Export Your Data First
Make sure to save your important data before canceling Vagaro
Go to Reports > Clients to export your full client list as a CSV file
Export appointment history from Reports > Appointments
Download financial reports from Reports > Sales for your records
Manually save service menu details and pricing (no bulk export option)
What Happens After You Cancel Vagaro
Your Vagaro marketplace listing is removed and booking page goes offline
Client appointment history is retained for 30 days, then permanently deleted
Any remaining gift card balances or membership obligations still need to be honored
Your Vagaro-branded app (if applicable) is deactivated
Common Cancellation Issues
Can't find the cancellation option
The cancel button is buried in Settings > My Subscription > Cancel. If you still can't find it, contact Vagaro support via chat at vagaro.com/pro or call 925-464-1492.
Outstanding gift card or membership balances
Vagaro requires you to handle outstanding gift cards and memberships before canceling. Consider honoring them first or transferring them to your new system manually.
Vagaro hardware still being charged
Hardware installment payments are separate from your software subscription. Contact Vagaro support to handle hardware payment obligations separately from your subscription cancellation.
Looking for a Better Alternative to Vagaro?
If you're leaving Vagaro because of pricing, missing features, or poor support, SchedulingKit might be the upgrade you need. AI-powered scheduling, transparent pricing, and a free-forever plan.
Already decided to switch? Follow our migration guide from Vagaro →
Frequently Asked Questions About Canceling Vagaro
Can I cancel Vagaro at any time?
Yes, Vagaro is a month-to-month subscription with no long-term contract. You can cancel anytime and retain access until the end of your billing period.
What happens to my Vagaro reviews after canceling?
Reviews on your Vagaro marketplace listing are removed when your account is closed. Consider downloading or screenshotting positive reviews before canceling.
Can I reactivate my Vagaro account later?
Yes, Vagaro typically retains your account data for 30 days. If you reactivate within that window, your data may be restored. After 30 days, you'll need to start fresh.
Does canceling Vagaro affect my POS system?
Yes. If you use Vagaro's POS and card reader hardware, you'll need a different payment processing solution. The hardware itself may still work with other compatible processors.
Official Resources
- Vagaro Official Cancellation Page — Vagaro's own help documentation for account cancellation.
- G2: Scheduling Software Reviews — Compare scheduling platforms before choosing your next tool.